Hospitality Coordinator

1 month ago

Kingston upon Hull, United Kingdom CV-Library Full time

About the Company - Aquilo recruitment are partnering with an exciting opportunity to become A Partnerships & Hospitality Coordinator at a community-oriented and forward-thinking sports club plays a vital role in delivering an exceptional service for our partners and hospitality bookers.] This position primarily focuses coordinating the activation and marketing of partners, planning special events such as End of Season Awards night, and fulfilling hospitality bookings across hospitality and executive boxes.

PARTNERSHIPS & HOSPITALITY COORDINATOR

Hull Hours: Core hours Monday to Friday, 9am – 5.00pm. Flexibility around working hours is required (with notice) on weekends, matchdays and special events

. Role Overview:

Partnerships & Hospitality Coordinator at our community-oriented and forward-thinking sports club plays a vital role in delivering an exceptional service for our partners and hospitality bookers. This position primarily focuses coordinating the activation and marketing of partners, planning special events such as End of Season Awards night, and fulfilling hospitality bookings across hospitality and executive boxes.

Key Responsibilities:

Partnership delivery: - Ensure all sold partnership rights are logged when sold, with clear deadlines and budgets set for fulfilment. -

Manage the partner rights matrix and activation plans to ensure all partners commercial objectives are fulfilled.

- Plan and execute key commercial events such as end of season awards and golf day. Account management:

- To deliver a superb experience to all existing Commercial Partners and potential Commercial Partners.

- To resolve contractual and commercial problems to a satisfactory conclusion

. - Proactively improving the experience of Commercial Partners.

- Identify opportunities to develop the relationship between the Club and its Commercial Partners

. - Contribute to commercial activities on matchdays i.e. host corporate rooms.

- Work closely with the events team to agree menus, budgets and operational plans for matchday hospitality and commercial events

. Administration and Reporting:

- Provide administrate support for the Chief Executive and Chief Operating Officer. - Work closely with the finance team to ensure all financial reports and documents are submitted in a timely manner and accurately

. - Ensure department compliance with GDPR polices and procedures. - Liaise with RFL governing body to gain understanding and knowledge of central sponsorship partner requirements and guidelines.

Maintain accurate and up-to-date records of sales, revenue, and customer data.

Role Profile

- Prepare regular reports on sales performance.

- Supporting the wider team as required to meet the needs of the business.

Skills and Attributes: Essential:

- Strong interpersonal and communication skills to effectively engage with partners and colleagues.

- Exceptional customer service skills with the ability to handle and resolve customer inquiries and concerns.

- Strong organisational skills.

- Excellent levels of computer literacy in Microsoft Office products.

- A positive and professional attitude.

- Demonstrated ability to work independently, manage multiple tasks, and meet deadlines.

- Have a flexible attitude towards hours worked and interest in supporting the wider team during holiday and sickness periods.

- A full driving licence, valid in the UK and own transport. Desirable:

- Previous work experience in events, administration, business development, or marketing sectors.

- Marketing qualifications with understanding of core channels, i.e. email, social media. - Familiarity with sports and events industry, particularly Rugby League

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