Customer Service

5 days ago


Huntingdon, United Kingdom CV-Library Full time

Customer Service/Administrator
Location: Huntingdon
Salary: £25,000 - £27,000
Hours: 9am 5pm 1 hour lunch

Job Overview

Our client are looking for an organised, detail-oriented, and customer-focused individual to join their team as a Customer Service/Administrator. In this role, you will act as the first point of contact for their customers, providing exceptional service while managing various administrative tasks to support the smooth running of their operations.

Customer Service

* Respond to customer inquiries via phone, email, and chat, ensuring prompt and professional communication.

* Handle complaints and resolve issues effectively, escalating where necessary.

* Maintain a customer-focused approach, ensuring satisfaction at every interaction.

* Manage customer accounts, including updating records and processing requests.

* Provide product or service information and advice to customers as needed.

Administrative Tasks

* Perform data entry, filing, and record-keeping duties.

* Prepare reports, presentations, and correspondence as required.

* Assist with maintaining and updating databases and CRM systems.

* Process orders, invoices, and payments accurately and efficiently.

* Liaising with the warehouse for general stock enquiries.

Team Support

* Liaise with other departments to ensure seamless service delivery.

* Collaborate with the team to improve customer service processes.

* Provide administrative support to management and other team members.

Skills and Qualifications

Essential:

* Excellent verbal and written communication skills

* Strong organizational and multitasking abilities

* Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

* Ability to work independently and as part of a team

* Exceptional attention to detail and problem-solving skills.

Desirable:

* Experience with CRM or ERP systems

* Previous experience in customer service or administrative roles.

Personal Attributes

* Positive and proactive attitude.

* Reliable and punctual.

* Eager to learn and adapt in a fast-paced environment.

* Professional and approachable demeanour


  • Customer Service

    1 day ago


    Huntingdon, United Kingdom CV-Library Full time

    Customer Service Advisor Job Category: Customer Service Hours: Monday - Friday, Full-Time no weekends Salary: £25,000 per annum Are you passionate about delivering exceptional customer experiences? Do you thrive in a people-focused environment with a positive attitude and a commitment to excellence? If so, we want to hear from you! We are looking...

  • Customer Service

    5 months ago


    Huntingdon, United Kingdom Brook Street Full time

    **Customer Service** Are you looking for a new opportunity!? Brook Street have the pleasure of representing a fantastic client in Huntington **Responsibilities**: - Answering customer enquiries or passing them on to the appropriate department - Giving information and helping to solve customer queries - Selling products and taking orders - Liaise with...


  • Huntingdon, United Kingdom Infinity Recruitment Consultancy Limited Full time

    Our client based in Huntingdon is seeking an experienced Customer Service Advisor to join them on a full time permanent basis working Monday to Friday 37.5 hours per week. As Customer Service Advisor, you will be dealing with inbound customer calls from both new & existing customers, dealing with queries, inputting customer orders and dealing with...


  • Huntingdon, Cambridgeshire, United Kingdom Adecco Full time

    Customer Service Liaison OpportunityWe are seeking a skilled Customer Service Liaison to support our valued customer base. As a liaison, you will be responsible for delivering accurate price quotations, providing exceptional customer service, and fostering strong relationships with customers and sales representatives.About the Role:The ideal candidate will...


  • Huntingdon, United Kingdom Fleet Assist Full time

    **Role**:Customer Service Assistant **Hours**:37.5 per week (part-time also considered) **Location**:Ermine Business Park, PE29 6XU **The Call Centre Progression Plan** **Customer Service Assistant** You will have: - Experience in a Customer Service environment - Good knowledge of a booking process - Excellent attention to detail - Strong communication...


  • Huntingdon, United Kingdom Fleet Assist Full time

    **Role**:Customer Service Assistant **Hours**:37.5 per week **Location**:Ermine Business Park, PE29 6XU **The Call Centre Progression Plan** **Customer Service Assistant** You will have: - Experience in a Customer Service environment - Good knowledge of a booking process - Excellent attention to detail - Strong communication skills, written and...


  • Huntingdon, United Kingdom CV-Library Full time

    Are you seeking a Monday to Friday Customer Service role? Do you have customer facing experience in a retail setting or similar or do you have telephone based customer service experience? Our successful client, with offices based in Huntingdon, is seeking a Customer Service Advisor to join them on a permanent full time basis working 8am - 4.15pm /...


  • Huntingdon, Cambridgeshire, United Kingdom Adecco UK Limited Full time

    Career Opportunity: We are seeking an exceptional Customer Service Representative to join our busy team in the brewing supplies industry. In this role, you will be the primary point of contact for our customers, providing outstanding support and resolving issues in a timely and professional manner. If you have a passion for delivering exceptional customer...


  • Huntingdon, United Kingdom Infinity Recruitment Consultancy Limited Full time

    Are you seeking a Monday to Friday Customer Service role?Do you have customer facing experience in a retail setting or similar or do you have telephone based customer service experience?Our successful client, with offices based in Huntingdon, is seeking a Customer Service Advisor to join them on a permanent full time basis working 8am - 4.15pm /...


  • Huntingdon, Cambridgeshire, United Kingdom Tesco Full time

    About the RoleWe are seeking a Customer Service Representative to join our team at Tesco Huntingdon Extra. As a key member of our store team, you will be responsible for delivering exceptional customer service, working closely with colleagues to ensure a seamless shopping experience.Key ResponsibilitiesProvide outstanding customer service, responding to...


  • Huntingdon, United Kingdom CV-Library Full time

    My client based in Huntingdon is currently looking to recruit for a Customer Service Executive to join their team on a full-time permanent basis based on the outskirts of Huntingdon. · Own transport desirable due to the location! · Hours are Monday to Friday 9am - 5pm · Salary £25-28,000 DOE Responsibilities: ...


  • Huntingdon, United Kingdom NFU Mutual Agency Full time

    **The Role**: **Customer Service Assistant** **Circa £20,000 - £25,000 Salary (dependant on experience)** **Full Time position,** **Permanent Contract** **Location: Huntingdon NFU Mutual office** **Monday - Friday 9am - 5pm** **Introduction to NFU Mutual** NFU Mutual offers a wide range of products and services, including general insurance, life,...


  • Huntingdon, Cambridgeshire, United Kingdom Busy Bee Recruitment Full time

    Customer Service Advisor RoleWe are seeking a motivated and enthusiastic Customer Service Advisor to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service via telephone and email.Key Responsibilities:Dealing with customer enquiries in a professional and courteous mannerSupporting...


  • Huntingdon, United Kingdom Huntingdonshire District Council Full time

    Huntingdonshire District Council (HDC) is passionate about providing high-quality services to our communities, residents and businesses. This means we must employ and retain the most talented and dedicated people. Situated within the heart of the Cambridge-Peterborough Growth Area, Huntingdonshire is a beautiful district that boasts thriving market towns...


  • Huntingdon, United Kingdom Compass Group Full time

    **Customer Services Assistant - Wyton MOD WO & Sgts Mess Hotel Services** - £10.70 per hour - 35 hours per week - 5 days out of 7 Please note: This role is contracted to 50.2 weeks per year We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we...


  • Huntingdon, United Kingdom Auxillis Full time

    Salary: £26,149 pa + bonus up to £1,307 paWeekly Hours: 42.5 hours / weekWe're here to keep people moving, that's what we do.As a Customer Service Agent, you play a key role in taking our award-winning service directly to customers doors - expertly making sure our vehicles are where we need them to be, when we need them to be there.Life as a Customer...


  • Huntingdon, Cambridgeshire, United Kingdom Tesco Full time

    About the RoleThis is a fantastic opportunity to join our team at Tesco as a Customer Service Ambassador. In this role, you will be responsible for delivering exceptional customer service, greeting customers with a smile, and serving them with pride.Your Key ResponsibilitiesKnow your customers and serve them with passion and pride; giving great natural...


  • Huntingdon, Cambridgeshire, United Kingdom Welcome Break Full time

    Competitive Salary and BenefitsWelcome Break, a leading UK-based service station operator, offers exciting opportunities for Customer Service Representatives to join our team. With 14 sites across England, we provide a dynamic work environment with various brands such as Forecourts, Shop, Bakewell, Subway, Burger King, Costa, Chopstix, Lavazza, and Greggs.We...


  • Huntingdon, Cambridgeshire, United Kingdom Clancy Full time

    The RoleYour role is pivotal in driving the success of our mission within the IMDS OMC. You will be the primary point of contact for our customers, scheduling metering appointments and addressing any concerns that may arise. Your commitment to delivering exceptional service is crucial in refining our services.Key ResponsibilitiesServe as a primary point of...


  • Huntingdon, United Kingdom Clancy Group Full time

    **Customer Service Advisor**: **Fixed Term Contract - 6 months - Full Time**: **Henderson House Huntingdon**: **_We care_**: - That’s why we need people like you who care about your colleagues and customers as well as our business and the environment. We highly value people who appreciate their role in helping others to be successful._ We have an...