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Claims Coordinator

2 months ago

Livingston, United Kingdom CV-Library Full time

Now hiring: Claims Coordinator

At Everwarm, excellence is not just an expectation; it's our standard. With a driven team of over 500 professionals, we are at the forefront of providing stellar asset and energy services across the UK. Our mission is simple yet powerful: to elevate the quality of life in the communities we serve by innovating and improving the spaces where people reside, work, and gather. We're currently seeking a Claims Coordinator who shares our commitment to quality, service, and environmental improvement.

Overview of role:

The main purpose of this role is to ensure all documents submitted are accurate and funding claims are submitted in a timely manner.

Duties and responsibilities:

Gathering documents and files together in preparation for submission.

Methodically check each section of the document to ensure all details are accurate. This will vary depending on the job but as an example - customer/clients details are correct, measures selected are correct and installed, tenure matches tenure document, pictures are included if requested by the client, serial numbers are correct, proof of earnings/ID has been provided. (A full breakdown of all steps required for each job can be provided to the successful applicant).

Update spreadsheets to track invoices/claims.

Input into company database.

Audit spreadsheets, database and documents to ensure accuracy.

Liaise with internal departments and external companies to ensure accuracy of documents submitted, resolve queries.

Deal with incoming calls and answer queries.

Ensure the delivery of the Service Level Agreements/client specifications to ensure business is credited for works completed.

Assisting with any other adhoc tasks as required.

Skills and experience:

Previous Administration and data entry experience.

Ability to work as part of a team as well as autonomously.

Excellent attention to detail.

High numerical efficiency.

Excellent communication and interpersonal skills.

Ability to meet and exceed customer expectations.

Experience of Outlook packages (Excel, Word, Outlook).

Driving Licence (preferred).

Disclosure Check.

What We Offer:

£23,400 per annum.

37.5 hours per week.

Employer contributed pension scheme.

Employee Assistance Programme with 24 hours telephone and online access.

32 days annual leave (Inc. statutory bank holidays, Christmas/New Year Closure)

Sureserve Group Academy programme acknowledging the success of our trainees/apprentices.

Sureserve Group Legends scheme, with a reward for the ultimate legend

Employee engagement events to bring together colleagues and families.

Access to Flexible Benefits Scheme (including buy holidays, discount to retailers, bike to work scheme, Healthshield care plan, and many more).
At Everwarm, we're deeply invested in fostering a culture of diversity, equality, and inclusion. We believe in nurturing talent at every level, providing a supportive environment where every team member can thrive.

Eligibility to work in the UK is required, and candidates may undergo background checks before starting employment.

Don't miss out on this opportunity to be part of a company that is making a real difference in the UK. Apply today to take the next step in your career with Everwarm