Customer Support Co-ordinator

2 months ago


Aldermaston, United Kingdom CV-Library Full time

A world leader in the design, manufacture and installation of seismic instrumentation used in seismology research, oil and gas exploration and production. With the continued expansion of our business, we are recruiting a Junior Customer Support Co-Ordinator, this role could suit a graduate, or somebody who had provided virtual software/product training, any international exposure would be good with the responsibility of providing training on our software and products, mostly virtual and would then help with the usual customer support tasks, manual writing etc.
The company is engaged in a wide variety of engineering disciplines ranging from intricate mechanical design challenges requiring micron level accuracy to large scale mechanical systems, electronics and software. The company is on a sustained growth path and is looking for highly motivated individuals to join our growing team.
Desired Skills and Experience
* Good background of maths and physics
* Problem solving mind-set
* Good understanding of scientific and technical English
* Computer literate
* Virtual Software Knowledge
* Customer Service skills
* Good communication, written and verbal.
* Engineering, Science degree, or equivalent
* Experience in a research environment.
* Familiarity with sampling theory and cybernetics (control theory).
* Interest in Earth Science
* Knowledge of Windows, Linux and networking (IP / Wi-Fi / GSM / serial).
* Knowledge of programming in in a well-known language.
* Experience of providing support externally to an international client base.
.
Demonstrable Character Traits
* High level problem solving ability
* Logical thinker
* Excellent communication skills, both internally and with customers
* Proactive, self-motivated and organised.
* A strong willingness to learn and develop
Personal
* Energetic and self-motivated
* Able to manage multiple priorities under pressure
* Can work both independently or within a team
* Persistent
* Unbounded enthusiasm
* Self-driven
Additional Points that count in your favour
* Practical hobbies and personal interests will likely reflect a practical nature
* Multilingual capability could be beneficial



  • Aldermaston, United Kingdom CV-Library Full time

    A world leader in the design, manufacture and installation of seismic instrumentation used in seismology research, oil and gas exploration and production. With the continued expansion of our business, we are recruiting a Junior Customer Support Co-Ordinator, this role could suit a graduate, or somebody who had provided virtual software/product training, any...


  • Aldermaston, West Berkshire, United Kingdom Intec Recruitment Full time

    Job Title: Junior Customer Support Co-ordinatorAbout the Role:We are seeking a highly motivated and detail-oriented Junior Customer Support Co-ordinator to join our team. As a Junior Customer Support Co-ordinator, you will be responsible for providing technical support to our customers, responding to their queries, and resolving any issues they may have.Key...


  • Aldermaston, United Kingdom CV-Library Full time

    Our client based in Reading are looking for a Customer Service coordinator to join their team on a contract basis for initially 2 months, with a view to going permanent for the right candidate. As a customer Service Coordinator, you will be responsible for scheduling routine service visits, dispatching callouts, managing the engineers’ diaries,...


  • Aldermaston, West Berkshire, United Kingdom AWE Full time £37,860 - £48,000

    Job SummaryWe are seeking an experienced Ventilation Engineer to join our team at AWE. As a key member of our facilities team, you will be responsible for delivering engineering content across multiple facilities within our Conventional and Nuclear Projects' portfolio.Key Responsibilities:Support existing facilities and new projects relating to all matters...


  • Aldermaston, United Kingdom CV-Library Full time

    A world leader in the design, manufacture and installation of seismic instrumentation used in seismology research, oil and gas exploration and production. With the continued expansion of our business we are recruiting a highly capable Customer Support team member with the responsibility of providing technical assistance to our global customer network. We...


  • Aldermaston, United Kingdom Intec Recruitment Full time

    A world leader in the design, manufacture and installation of seismic instrumentation used in seismology research, oil and gas exploration and production.With the continued expansion of our business we are recruiting a highly capable Customer Support team member with the responsibility of providing technical assistance to our global customer network.We...


  • Aldermaston, United Kingdom Synapri Full time

    Job Title: Information Security Risk Manager Type: Contract Location: Reading (hybrid working) Sector: Defence/Engineering/Government Provide a focal point for resolution of security and information risk matters. • Identify, analyse, and evaluate information risks. • Explain to risk owners and other stakeholders the causes, likelihood, and...

  • Information, Security

    1 month ago


    Aldermaston, United Kingdom Synapri Full time

    Job Title: Information Security Risk ManagerType: ContractLocation: Reading (hybrid working)Duration: 12-18 monthsSector: Defence/Engineering/GovernmentClearance: SC or DV level clearance is requiredDuties:• Provide a focal point for resolution of security and information risk matters. • Identify, analyse, and evaluate information risks. • Explain to...

  • Information, Security

    1 month ago


    Aldermaston, United Kingdom Synapri Full time

    Job Title: Information Security Risk Manager Type: Contract Location: Reading (hybrid working) Duration: 12-18 months Sector: Defence/Engineering/Government Clearance: SC or DV level clearance is required Duties: • Provide a focal point for resolution of security and information risk matters. • Identify, analyse, and evaluate...

  • Information, Security

    1 month ago


    Aldermaston, United Kingdom Synapri Full time

    Job Title: Information Security Risk ManagerType: ContractLocation: Reading (hybrid working)Duration: 12-18 monthsSector: Defence/Engineering/GovernmentClearance: SC or DV level clearance is requiredDuties:• Provide a focal point for resolution of security and information risk matters. • Identify, analyse, and evaluate information risks. • Explain to...


  • Aldermaston, West Berkshire, United Kingdom undisclosed Full time

    AWE is seeking a highly skilled Customer Contract Specialist to provide support in the operation and implementation of Customer Contracts processes.Key Responsibilities:Analysing data in business systems to prepare reports on performance.Reviewing bids for regulatory and legislative compliance.Supporting issue resolution and escalation for Customer Contracts...


  • Aldermaston, Berkshire, United Kingdom Synapri Full time

    Job Title: Information Security Risk Manager Type: Contract Location: Reading (hybrid working) Sector: Defence/Engineering/Government Provide a focal point for resolution of security and information risk matters. • Identify, analyse, and evaluate information risks. • Explain to risk owners and other stakeholders the causes, likelihood, and...


  • Aldermaston, Berkshire, United Kingdom Synapri Full time

    Job Title: Information Security Risk Manager Type: Contract Location: Reading (hybrid working) Sector: Defence/Engineering/Government Provide a focal point for resolution of security and information risk matters. • Identify, analyse, and evaluate information risks. • Explain to risk owners and other stakeholders the causes, likelihood, and...


  • Aldermaston, United Kingdom CV-Library Full time

    AWE is currently recruiting a Customer Contracts Specialist to join the team to provide support in the operation and implementation of Customer Contracts processes. Location: RG7 4PR, located between Reading and Basingstoke, with free onsite parking. Package: £36,000 to £40,000 (depending on your suitability, qualifications, and level of...

  • EC&I Engineer

    2 months ago


    Aldermaston, United Kingdom CV-Library Full time

    12 month contract Full time on site - 11 days on 3 days off. £ 66hr inside IR35 For each day travelled to site £100 per diem to workers travelling more than 50 miles to site. £5.00ph retention bonus if projected is completed. The Energy Division at ARM are currently recruiting an experienced EC&I Engineer to join a leading Nuclear...


  • Aldermaston, United Kingdom Sunpower Group Holdings Ltd Full time

    A Sales Support Specialist is a professional who provides assistance and support to the sales team by responding to customer inquiries, processing orders, and maintaining sales-related information. They play a crucial role in ensuring smooth sales operations and customer satisfaction. - **Job purpose**:_ - Provide specific information about the company’s...


  • Aldermaston, United Kingdom EMCOR UK Full time

    **Duties/Responsibilities**: **Location: Aldermaston, Berkshire** **Hours of Work: 0730-1630 / 0800-1700 working across a 9-day fortnight (Week 1, Mon-Fri / Week 2, Mon-Thurs)** **Job Purpose**: The Customer Service Operative will be responsible for the delivery of administrative duties for the account; including but not limited to: - Helpdesk services -...


  • Aldermaston, West Berkshire, United Kingdom Intec Recruitment Full time

    Job Description:We are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our global customer network. Your primary goal will be to resolve technical queries and issues promptly and efficiently, ensuring our customers receive exceptional...


  • Aldermaston, United Kingdom AWE Full time

    AWE is currently recruiting a Customer Contracts Specialist to join the team to provide support in the operation and implementation of Customer Contracts processes.Location: RG7 4PR, located between Reading and Basingstoke, with free onsite parking.Package: £36,000 to £40,000 (depending on your suitability, qualifications, and level of experience).Working...


  • Aldermaston, West Berkshire, United Kingdom Intec Recruitment Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our Customer Support department, you will be responsible for providing technical assistance to our global customer network.Responsibilities will include:Providing remote diagnosis and support to customers.Liaising with the Engineering department to...