Reception Shift Leader

2 months ago

West End, United Kingdom CV-Library Full time

Role: Reception Shift Leader
Location: London
Salary / Rate of pay: £28,000 p.a.

Platinum Recruitment is working in partnership with popular hotel in London and we have a fantastic opportunity for a Reception Shift Leader to join the team.

What's in it for you?

28 days holidays per annum + a paid day off for your birthday
Discounts on Accommodation and F&B at all hotels in the group
Free staff meal on duty and uniform
Group Rewards scheme
Wagestream
Employee Assistance ProgrammePackage

Salary £28,000 p.a.

Why choose our Client?

Our hotel client is located in the exclusive Knightsbridge area offering luxurious accommodation, a fine dining restaurant, fitness facilities and an indoor swimming pool plus within walking distance to several of London's main attractions

What's involved?

As Reception Shift Leader your duties will include but not limited to:

Supervision of the Reception team to meet and exceed standards
Handling of complaints or queries in an efficient and professional manner
Ensure room sales are maximised by dealing with all enquiries and sales leads
Completion of reception duties including checking guests in and out, dealing with postings, balancing and banking
Monitoring revenue figures and ensuring targets are met
Ensure the hotel switchboard is answered as per company standards, with all messages correctly handled as well as processed to guest rooms immediately
Assist with training, and mentoring new staff
Helping the manager with any other work neededAs a successful Reception Shift Leader you will have a minimum of 2 years of experience as a hotel Receptionist within a 4 or 5star hotel background and ideally knowledge of the London corporate & leisure market. Previous supervisory or leadership experience would be advantageous as well as being proficient with Opera PMS.

Sound like the role for you? Then we would like to hear from you

Click Apply Now and one of the team will in touch to discuss this Reception Shift Leader role in London

Don't forget to speak to your consultant about our "Recommend a Friend" referral scheme and find out how you could earn up to £250 per recommendation.

Consultant: Helen Davies
Job Number: (phone number removed) / INDCARE
Job Role: Reception Shift Leader
Location: London

Platinum Recruitment is acting as an Employment Agency in relation to this vacancy

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