Customer Service Specialist

3 days ago


Capenhurst, United Kingdom CV-Library Full time

Customer Service Specialist
Deeside
£25,000 - £30,000 + excellent benefits package
Days, Monday to Friday
Permanent
  
We’re excited to be recruiting on behalf of our client, a rapidly expanding European manufacturing powerhouse. They’re investing in a state-of-the-art facility and are on the lookout for a passionate Customer Service Specialist to join their expanding team. This is a chance to be the first boots on the ground in a company that are heavily investing in their site.
  
ROLE
Our client is dedicated to delivering exceptional customer experiences, and as a Customer Service Specialist, you’ll be a key player in that mission. This isn’t just any customer service job; you’ll be at the heart of the order-to-cash process, serving as the main point of contact for customers and collaborating closely with internal teams. From handling enquiries and managing orders to resolving sales-related issues, you’ll be instrumental in driving customer satisfaction and supporting projected sales growth.

Responding to and actioning customer enquiries promptly and efficiently.
Processing sales orders in SAP and managing electronic orders (EDI).
Handling commercial agreements both on-invoice (prices and discounts) and off-invoice (services and bonuses).
Managing complaints related to sales orders and resolving issues directly where possible.
Overseeing credit and debit note management and addressing customer ledger complaints.
Settling off-invoice conditions and handling promotional invoices.   
YOU
Customer Service Specialist who can engage with people at all levels of the organisation, is highly organised, and has a true knack for problem-solving. You should have previous experience in sales administration (hopefully from a manufacturing company) and a solid background in customer service. Familiarity with SAP is essential.
  
Why Join?
Our client is growing fast, and they’re looking for a Customer Service Specialist who’s ready to grow with them. This is a dynamic environment where your role will evolve, and you’ll have the chance to take ownership of key customer service and administrative tasks. You’ll work alongside the customer service lead and be part of a supportive, adaptable team committed to excellence



  • Capenhurst, Cheshire, United Kingdom Urenco Global Full time

    Urenco GlobalWe are seeking a highly skilled and experienced Transportation Compliance Specialist to join our team in the nuclear sector.About the RoleThis is an exciting opportunity to work with a global leader in the production of low carbon energy. As a Transportation Compliance Specialist, you will be responsible for ensuring that all transportation...

  • Helpdesk Specialist

    5 months ago


    Capenhurst, United Kingdom EA Technologies Full time

    Job ref: - 1429 - Location: - Capenhurst, Near Chester - Job sector: - Administration - Job function: - Administration - Salary: - Status: - Full Time - Type: - Permanent - Hours: - 37 **More details**: EA Technology is a global, independent provider of end-to-end power engineering solutions, supporting customers in managing and operating electrical...


  • Capenhurst, Cheshire, United Kingdom Morson Talent Full time

    Job Title: Waste Management SpecialistJob Summary: We are seeking a highly skilled Waste Management Specialist to join our team at Urenco. As a Waste Management Specialist, you will be responsible for managing the waste function that serves the requirements of UCP, UNS, UUK, projects, operations, and external business.Key Responsibilities:Develop sufficient...


  • Capenhurst, Cheshire, United Kingdom GPW Recruitment Full time £45,000 - £50,000

    Quality Assurance SpecialistGPW Recruitment is seeking an experienced Quality Assurance Specialist to join their Projects and Technical Services team. This role is ideal for a quality-focused individual with a background in quality assurance and management systems, especially within high-tech or highly regulated industries.The Quality Assurance Specialist...


  • Capenhurst, Cheshire, United Kingdom GPW Recruitment Full time £45,000 - £50,000

    Quality Assurance SpecialistGPW Recruitment is seeking an experienced Quality Assurance Specialist to join their Projects and Technical Services team. This role is ideal for a quality-focused individual with a background in quality assurance and management systems, especially within high-tech or highly regulated industries.The Quality Assurance Specialist...


  • Capenhurst, United Kingdom Morson Talent Full time

    At Urenco, we are committed to making a world of difference in the transition to a sustainable, net zero world. We are seeking a Senior Radioactive Waste Management Specialist to join our team at our Capenhurst location.About the RoleThis is an exciting opportunity to work with our Waste Team, providing key advice and guidance to our operations, projects,...


  • Capenhurst, United Kingdom EA Technology Full time

    Job Title: HV Electrical SpecialistJob Purpose:As an HV Electrical Specialist, you will play a crucial role in ensuring the safety, reliability, and performance of our customers' networks.About the Role:In this role, you will deliver service projects and work with MV/HV asset condition monitoring techniques.Responsibilities:HV Certification: Become...


  • Capenhurst, Cheshire, United Kingdom Morson Talent Full time

    Job Title: Civil and Structural Engineering SpecialistJob Summary: We are seeking a highly skilled Civil and Structural Engineering Specialist to join our team at Morson Talent.Key Responsibilities:* Provide discipline-specific engineering services to ensure the delivery of safe, cost-effective projects* Undertake activities across the project/engineering...


  • Capenhurst, United Kingdom GPW Recruitment Full time

    GPW Recruitment is seeking a highly motivated Quality Systems Specialist to join their Projects and Technical Services team in Chester. This is an exciting opportunity for a quality-focused individual with a background in quality assurance and management systems, particularly in high-tech or highly regulated industries. The Quality Systems Specialist will be...

  • Senior Control

    4 weeks ago


    Capenhurst, Cheshire, United Kingdom Morson Talent Full time

    Job Title: Senior Control & Instrumentation SpecialistUrenco, a trusted supplier to the nuclear industry, requires a Senior Control & Instrumentation Specialist to provide professional technical input into design projects. The successful candidate will be accountable to a Design Manager for delivering high-quality results.Key Responsibilities:Provide...

  • HSE Specialist

    3 weeks ago


    Capenhurst, United Kingdom CV-Library Full time

    Help us to make a world of difference Urenco is a global leader in the production of low carbon energy. We work at the cutting edge of the transition to a sustainable, net zero world. We’re looking for a HSE Specialist (Occupational Health and Safety). Based at our Capenhurst location you’ll be the Capenhurst Sites Subject Matter Expert for...


  • Capenhurst, Cheshire, United Kingdom EA Technology Full time

    About the RoleThis is a challenging position that requires a skilled HV Electrician to work with our team and ensure the safety, reliability, and performance of our customers' networks.As an HV Electrician, you will be responsible for condition assessing and optimizing high-voltage assets using cutting-edge technology. You will work closely with our PD...


  • Capenhurst, Cheshire, United Kingdom Morson Talent Full time

    Job Summary:We are seeking a highly skilled C&I Engineer to join our technical services team based in Capenhurst, Chester. The successful candidate will be responsible for carrying out all duties to the highest standards of health, safety, and environmental requirements.Main Responsibilities:Production of detailed technical specifications, including...

  • C&I Engineer

    2 months ago


    Capenhurst, United Kingdom CV-Library Full time

    Salary: £60,000 - £68,000 per annum Hybrid working: 3 days based in the office, 2 days remote working. Annual Company Bonus Annual Leave - 25 days increasing to 28 after 6 years’ service. Defined Contribution Pension - Employer 16% / Employee 11% (maximum) Life Assurance Flexitime Our client is a leading nuclear technology company that...


  • Capenhurst, United Kingdom CV-Library Full time

    Help us to make a world of difference Urenco is a global leader in the production of low carbon energy. We work at the cutting edge of the transition to a sustainable, net zero world. We’re looking for a Cascade Repopulation Outage Specialist. Based at our Capenhurst site location you’ll support the Cascade Repopulation Outage and...


  • Capenhurst, United Kingdom CV-Library Full time

    Help us to make a world of difference Urenco  is a global leader in the production of low carbon energy. We work at the cutting edge of the transition to a sustainable, net zero world. We’re looking for a Cascade Repopulation Outage Specialist. Based at our Capenhurst site location you’ll support the Cascade Repopulation Outage and...


  • Capenhurst, United Kingdom Morson Talent Full time

    Help us to make a world of differenceUrenco is a global leader in the production of low carbon energy. We work at the cutting edge of the transition to a sustainable, net zero world.We’re looking for a Cascade Repopulation Outage Specialist. Based at our Capenhurst site location you’ll support the Cascade Repopulation Outage and Commissioning Manager...


  • Capenhurst, United Kingdom Millbank Holdings Full time

    Are you a time-serviced Electrical Engineer looking to join one of the leading consultancies within the nuclear sector?Do you have a good understanding of UK nuclear regulatory requirements in engineering design?Are you an experienced Electrical Engineer looking to take the next step in your career with a highly professional team of nuclear specialists?Due...


  • Capenhurst, Cheshire, United Kingdom URENCO UK Ltd Full time

    Quality Engineer Role at Urenco UK LtdAt Urenco UK Ltd, we're committed to delivering high-quality products and services. As a Quality Engineer, you'll play a key part in ensuring our technical processes meet the highest standards.Key Responsibilities:Establish and maintain comprehensive quality control plans.Analyse data to inform decisions and drive...


  • Capenhurst, Cheshire, United Kingdom EA Technology Full time

    About the Role:We are seeking a talented Firmware Engineer with expertise in C/C++ to join our rapidly growing VisNet business. VisNet is at the forefront of designing and manufacturing LV monitoring and fault restoration products, along with associated data services, for Electricity Distribution Network Operators (DNOs).In this role, you'll work closely...