Customer Service Advisor

2 weeks ago


Sittingbourne, United Kingdom CV-Library Full time

Customer Service Coordinator

Sittingbourne

Intial 12 month contract

Peopleforce Recruitment are delighted to be hiring for a Customer Service Coordinator to join a friendly team at their site in Sittingbourne. At this site, this client largely focuses on the manufacturing of specialist foods that are fed internally to improve patient nutrition and quality of life.

You will be committed to helping make a difference within patients lives and will play a crucial part in providing the best quality service you can to those who need it. You will be put through a 3 month training program, overseen by the team trainer, to ensure that you are well equipped to excel in the role.

Hours/Pay

* £12.50 per hour

* The Customer Service team work shifts between 08:00-20:00.

* Most shifts are 08:00-16:30 and 09:00-17:30 however you will be required to complete some later shifts, falling over either 10:00-18:30 or 11:30-20:00. This will be for 1 whole week every 2 months.

* You will also be requirement to work 1 Saturday per month 09:00-13:00 which will be paid as additional as overtime at a rate of x1.75.

* There will also be some on call segments which will be paid as an additional enhanced rate

Responsibilities

* Respond to and resolve enquiries from patients and stakeholders

* Handle daily tasks assigned by the lead coordinator

* Deliver exceptional customer service to patients and healthcare professionals

* Utilize the internal CRM system to process orders and record all communication with patients and healthcare professionals

* Maintain regular communication with internal and external stakeholders via phone and email

* Provide troubleshooting support for feeding pumps

* Conduct stock checks and coordinate patient deliveries through phone and email

Requirements

* IT literate – happy and able to use 2 monitors as will have to be placing orders and updating the system whilst on the phone

* Able to drive or reach site easily

* Experience in customer service preferred but not essential

* Professional telephone manner

Benefits

* Free on-site parking

* Option to work 1 day from home each week

* Onsite gym including a peloton bike

* Onsite canteen including a Starbucks station

* Full comprehensive training provided

* Team social events

* Overtime paid at an enhanced rate

If this is of interest then don’t hesitate to apply now or contact Maisy/Madi at Peopleforce Recruitment with any questions



  • Sittingbourne, Kent, United Kingdom Service Care Solutions Full time

    Job Title: Service Charge Advisor - Customer Service ExpertLocation: SittingbourneContract: TempHours: 35Role Summary: We are seeking a highly skilled Service Charge Advisor to join our team at Service Care Solutions. As a Service Charge Advisor, you will play a vital role in supporting our clients by providing exceptional customer service and financial...


  • Sittingbourne, Kent, United Kingdom Service Care Solutions - Housing Full time

    Job Title: Service Charge Advisor - Financial ExpertLocation: Not specifiedContract: TemporaryHours: 35Job Summary: We are seeking a highly skilled Service Charge Advisor to join our team at Service Care Solutions - Housing. As a Service Charge Advisor, you will play a vital role in supporting our clients by providing top-notch customer service and financial...


  • Sittingbourne, United Kingdom Service Care Solutions - Housing Full time

    Job Title - Service Charge Advisor Location - Sittingbourne ME9 Contract - Temp Hours - 35 Role summary - Are you passionate about providing top-notch customer service and supporting communities? This exciting opportunity allows you to play a vital role in transforming service charge delivery for a well-established organization. Our client is looking for a...


  • Sittingbourne, Kent, United Kingdom Service Care Solutions - Housing Full time

    Job Title - Service Charge AdvisorLocation - Sittingbourne ME9Contract - TempHours - 35Role summary - We are seeking a highly skilled Service Charge Advisor to join our team at Service Care Solutions - Housing. As a key member of our team, you will play a vital role in delivering high-quality services to our clients. Your excellent financial and...


  • Sittingbourne, United Kingdom Sparshatt Truck and Van Full time

    **Salary: up to £28,000 per annum** Location: Sittingbourne Hours: 42.5 hours a week, with every 3rd Saturday working 8am - 12. Are you an experienced automotive Service Advisor looking for a new challenge where you will develop your experience and knowledge? If so, this could be the opportunity you are looking for. Our Sittingbourne Service Reception...


  • Sittingbourne, United Kingdom Sparshatt Truck and Van Full time

    **Salary: up to £28,500 per annum** Location: Sittingbourne Hours: 42.5 hours a week, with every 3rd Saturday working 8am - 12. We're thrilled to announce our exciting rebrand from Sparshatt Truck and Van to SAGA Truck and Van! While our name has changed, our commitment to excellence remains the same. As a dedicated Mercedes-Benz commercial vehicle...

  • Customer Advisor

    4 months ago


    Sittingbourne, United Kingdom Boots Full time

    Summary Job Reference: 231700BR - Job Reference: 2 3 1 7 0 0 B R Sittingbourne, High Street Permanent Various Hours Available **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s...


  • Sittingbourne, United Kingdom Sparshatt Truck and Van Full time

    **Join the Sparshatt Truck and Van Team as a Trainee Service Advisor!** Location: Sittingbourne Hours: 42.5 hours a week, working every other Saturday 8am -12pm **Salary**: starting at £11 per hour. Are you passionate about the automotive industry and looking to launch your career with a leading company? Sparshatt Truck and Van is seeking a dedicated...


  • Sittingbourne, United Kingdom Sparshatt Truck and Van Full time

    **Join the Sparshatt Truck and Van Team as a Trainee Service Advisor!** Location: Sittingbourne Hours: 42.5 hours a week, working every other Saturday 8am -12pm **Salary**: starting at £11 per hour. Are you passionate about the automotive industry and looking to launch your career with a leading company? Sparshatt Truck and Van is seeking a dedicated...


  • Sittingbourne, United Kingdom Halfords Full time

    Age 21+ £11.64 per hourUnder 21 £8.80 per hourLove all things motoring? Great with customers?Your knack with customers and boundless enthusiasm for cars is what will lead you to success in this role. Ideally, you’ll already have some experience of fitting car parts, even as a hobby. Either way, we have training in place to get you the skills you need –...


  • Sittingbourne, United Kingdom Sparshatt Truck and Van Full time

    **Salary: up to £28,000 per annum** Location: Sittingbourne Hours: 42.5 hours a week, with every 3rd Saturday working 8am - 12. Are you an experienced automotive Service Advisor looking for a new challenge where you will develop your experience and knowledge? If so, this could be the opportunity you are looking for. Our Sittingbourne Service Reception...


  • Sittingbourne, United Kingdom CV-Library Full time

    Job Title - Service Charge Advisor Location - Sittingbourne ME9 Contract - Temp Hours - 35 Role summary - Are you passionate about providing top-notch customer service and supporting communities? This exciting opportunity allows you to play a vital role in transforming service charge delivery for a well-established organization. Our client is looking...


  • Sittingbourne, Kent, United Kingdom SAP SE Full time

    About SAP ConcurSAP Concur's mission is to empower clients to focus on their purpose and become a best-run business. We live by our values and are committed to demonstrating them:InclusionBy creating space for all ideas, encouraging and welcoming team members to come as their authentic selves.Our CultureSAP's culture of inclusion, focus on health and...


  • Sittingbourne, Kent, United Kingdom SAP SE Full time

    About SAP ConcurSAP Concur's mission is to empower clients to focus on their purpose and become a best-run business. We live by our values and are committed to demonstrating them:InclusionBy creating space for all ideas, encouraging and welcoming team members to come as their authentic selves.Our CultureSAP's culture of inclusion, focus on health and...


  • Sittingbourne, Kent, United Kingdom Argos Limited Full time

    About the RoleWe are seeking highly motivated and customer-focused individuals to join our team as Customer Advisors at Argos Limited.Key ResponsibilitiesServe customers on tills and collection counters, providing exceptional service and ensuring a seamless shopping experience.Be present on the shop floor, actively engaging with customers and responding to...


  • Sittingbourne, United Kingdom Earl Street Employment Consultants Ltd Full time

    Our client based in Sittingbourne is looking to recruit temporary Customer Planners to join them commencing work from as soon as possible ongoing with the possibility of temporary to permanent employment. The hours of work while training will initially be 8:00am - 4:30pm, Monday to Friday You will then move to rotational pattern working 8 ½ hour shifts...

  • Claims Advisor

    5 months ago


    Sittingbourne, United Kingdom SGS Full time

    **Our Client, Macadam UK Limited are currently looking for a Claims Advisor on a temp to perm basis to be based in Sittingbourne office.** **Hybrid work possible with a minimum of 3 days in the office** **£12.00 per hour** **Main Purpose of Role** - To operate as a claims advisor within the claims department - To support other members of the claims...


  • Sittingbourne, Kent, United Kingdom SAP Full time

    Unlock Client PotentialSAP is seeking a skilled Customer Success Partner Advisor to join our team. As a key member of our Client Success organization, you will be responsible for developing trusted relationships with clients, driving revenue growth, and ensuring client retention.Key ResponsibilitiesDevelop and execute territory plans to proactively engage...


  • Sittingbourne, Kent, United Kingdom Premier Jobs UK Limited Full time

    Mortgage Advisor Job DescriptionWe are seeking a skilled Mortgage Advisor to join our team at Premier Jobs UK Limited. As a Mortgage Advisor, you will be responsible for providing expert advice to clients on mortgage products and services.About the RoleThis is a self-employed role with an OTE of £40,000+ and a clear commission structure with no fees. You...


  • Sittingbourne, Kent, United Kingdom Premier Jobs UK Limited Full time

    Mortgage Advisor Job DescriptionWe are seeking a skilled Mortgage Advisor to join our team at Premier Jobs UK Limited. As a Mortgage Advisor, you will be responsible for providing expert advice to clients on mortgage products and services.About the RoleThis is a self-employed role with an OTE of £40,000+ and a clear commission structure with no fees. You...