Homelifts Project Co-Ordinator

2 months ago


Charlton Hampshire, United Kingdom CV-Library Full time

Homelift Project Co-Ordinator - Andover - Apply Now to join Stannahs Dedicated Homelift Team

We have a fantastic opportunity for a Project Co-ordinator to join the Homelift team, based at our site in Andover.

As a Project Co-ordinator you will assist in the provision of Homelift installations whilst delivering the highest levels of service and Customer journey, with a focus on the coordination of site based work and acting as the point of contact for the Customer. This covers the installations or removals of Homelifts, Steplifts, Hoists or any other products being managed by the Homelifts operation.

We are looking for an individual who demonstrates confidence in decision-making, can handle unforeseen situations and a talent for problem-solving. Additionally, the ideal candidate should possess the capacity to maintain composure and effectiveness in high-pressure situations.

Responsibilities:

To co-ordinate and schedule all Customer visits from survey through to the lift being installed, whilst providing an exceptional level of customer service. This includes but is not limited to pre-install activities covering asbestos survey, site check, prep works etc.

To be the one point of contact for the Customer taking ownership of any issues and escalating as and when required.

Keep the Customer informed and updated about all visits to their home, throughout their installation journey.

Ensure that all installations or removals are scheduled and completed within Key Performance Indicators, escalating to the line manager as and when required.

Liaise with sub-contractors to ensure their work is scheduled and completed within the required timescale.

Liaise with Homelift Installation Managers and other stakeholders to problem solve aim for first time installation, but arranging go backs or provision of parts to complete part-installed orders where required.

Maintain accurate and complete records, keeping all systems (electronic or manual) fully up to date, whilst adhering to GDPR requirements.

Demonstrate a commitment to your own personal development and undertake any training deemed necessary to enable you to fulfil your role.

Be aware of own responsibilities for Health and Safety and ensure that good housekeeping is maintained at all times. Ensure that any “near misses” or “accidents” are reported correctly via the correct channels.

Provide cover for other members of the Homelifts Office Team during periods of holiday or absence.

To undertake day to day admin, not limiting to, invoicing, raising purchase orders and similar tasks

Ensure that all orders are processed within Key Performance Indicators

Requirements

Excellent listening skills both in relation to colleagues and to our customers’ needs

Clear communication skills verbal and written

A patient and empathetic telephone manner.

Exhibit a positive ‘can do’ attitude

Proficient in Microsoft packages

Company Overview:

Stannah Homelifts is a leading innovator in the homelift sector, dedicated to providing top-tier residential lift solutions to our clients. We pride ourselves on our commitment to quality, efficiency, and continuous improvement. Our products, Uplifts are designed to enhance mobility and accessibility, ensuring that every home can benefit from safe and reliable lift systems. Join our dynamic team and contribute to our mission of excellence.

Company Information:

Stannah is a family-owned manufacturing and engineering company. Our products move people and goods in and around homes and buildings. We make life easier for people. We do this by improving access for greater convenience and independence.

Joseph Stannah founded the business in 1867. A lot has happened since then and today Stannah is a global business. The family is in their fifth generation and plays a hands-on role in running the business. Most people know us for our stairlifts. Our range of products includes lifts, escalators, and homelifts. We also provide maintenance and repair services.

Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect.

Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community

Benefits Include:

Competitive Salary, paid on a monthly basis

Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits

25 days holiday, plus bank holidays

Holiday scheme to buy extra days’ annual leave

Pension Scheme. Matched contribution/salary sacrifice

SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more

Life Assurance Scheme

Long Service award scheme, with holiday benefit

Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more

Employee Assistance Programme. A workplace initiative to support and enhance well-being

Enhanced maternity and paternity provision

Free parking

We reserve the right to close this vacancy early if we receive high numbers of applications for the role.

#homelift



  • Andover, Hampshire, SP10 3SD, Andover, United Kingdom Stannah Full time

    Homelift Project Co-Ordinator - Andover - Apply Now to join Stannahs Dedicated Homelift TeamWe have a fantastic opportunity for a Project Co-ordinator to join the Homelift team, based at our site in Andover. As a Project Co-ordinator you will assist in the provision of Homelift installations whilst delivering the highest levels of service and Customer...

  • Project Engineer

    4 weeks ago


    Eastleigh, Hampshire, United Kingdom Brightwork Ltd Full time

    Our client is currently recruiting a Project Engineer who will coordinate all technical activities on assigned projects, including the preparation of proposals, project schedules and co-ordination of all of the agreed engineering work. You will ensure that all work is conducted in full compliance with all applicable codes, accepted engineering practices and...

  • Operations Director

    4 weeks ago


    Charlton, Greater London, United Kingdom CH&CO Full time

    At CH&CO, we are a leading catering expert, passionate about great food, great coffee, and putting our employees and customers at the heart of everything we do.We are currently recruiting for a Senior Venue Manager to work with us across our stadia estate. This is a brand-new role and will involve working with sites in London, Southampton, Charlton, Watford,...

  • Operations Director

    4 weeks ago


    Charlton, Greater London, United Kingdom CH&CO Full time

    At CH&CO, we are passionate about delivering exceptional experiences for our customers and employees.We are currently recruiting for an Operations Director to lead our senior on-site teams across our stadia estate. This is a brand-new role that requires an experienced operator who can work with sites in London, Southampton, Charlton, Watford, and...

  • Creative Administrator

    6 months ago


    Charlton, United Kingdom Braundton Consulting Limited (Recruitment) Full time

    Our client, based in Charlton, is seeking a Creative Administrator, to join their Client Services Team. This would be ideal for those with a creative passion, and strong administrative skills. Based in stunning Charlton offices - 9-5:30 Monday-Friday Great Career Progression opportunities within the company. You will be supporting the account managers to...

  • Works Co-ordinator

    3 weeks ago


    Portsmouth, Hampshire, United Kingdom Outsource UK Limited Full time €17 - €22

    Client: BAE Systems Hourly Rate - £16.68 PAYE or £21.Ownerships for kitting materials to work orders in the lay apart areas so materials are in hand and not just shown on IFS. Deliver kitted work orders to the receipt and dispatch area of the project. When materials are MSM work collaboratively with MoD team so these are collected from the ship and...

  • Project Manager

    4 weeks ago


    Hampshire, United Kingdom Fawkes & Reece South Full time

    Job Title: Project ManagerFawkes & Reece South is seeking a highly skilled Project Manager to join our team. As a Project Manager, you will be responsible for the management of project delivery outputs, including programme, financial position, health safety, environmental performance, and progress for all allocated schemes.Key Responsibilities:Assuming...


  • Hampshire, United Kingdom Fawkes & Reece South Full time

    Job Title: Site AgentAbout the Role:We are seeking a skilled Site Agent to join our team at Fawkes & Reece South. As a Site Agent, you will be responsible for managing site staff operatives and sub-contractors, preparing and monitoring programmes of work, and providing method statements, hazard risk assessments, and project management plans.Key...


  • Farnborough, Hampshire, United Kingdom Mirion Technologies UK Full time €30,000 - €32,000

    We are looking for a proactive and skilled Integrated Management Systems (IMS) Coordinator with advanced MS application skills to support the development, maintenance and improvement of our tri-ISO certified Management System. If you are highly proficient at using MS Word, Excel and PowerPoint to analyse data, generate reports and manage documentation...


  • Beaulieu, Hampshire, United Kingdom RWD Full time

    RWD is looking for exceptional candidates for an assistant position within our Yacht Design and Project Management team. If you have started your career in superyacht design and are keen to work within a thriving studio then read on. Based at our studio in Beaulieu, you will support project teams to ensure their work is delivered on time, budget and to an...

  • Project Manager

    3 weeks ago


    Basingstoke, Hampshire, United Kingdom VolkerWessels Uk Full time

    VolkerFitzpatrick offers a range and depth of civil engineering, infrastructure and building services. We contribute to vital parts of the nation's life through projects of strategic importance, while delivering those less visible, yet essential, works required by both private and public sectors. We build, renew, maintain highways, airports, railway...

  • Technical Specialist

    6 months ago


    Hampshire, United Kingdom Intertek Full time

    Intertek is a leading Total Quality Assurance provider to industries worldwide. Our network of more than 1,000 laboratories and offices in more than 100 countries, delivers innovative and bespoke Assurance, Testing, Inspection and Certification solutions for our customer’s operations and supply chains. Due to internal promotion, we now have an exciting...

  • Tax Strategist

    2 days ago


    Hampshire, United Kingdom Hays Accountancy and Finance Full time

    Tax Specialist RoleThis dynamic and fast-growing organisation seeks a tax specialist to join their finance team. The role revolves around compliance, working with local advisors and internal stakeholders. The successful candidate will play a pivotal role in managing the company's tax strategy, compliance and treasury operations.Key ResponsibilitiesManage the...


  • Beaulieu, Hampshire, United Kingdom RWD Full time

    RWD is looking for exceptional candidates for an assistant position within our Yacht Design and Project Management team. If you have started your career in superyacht design and are keen to work within a thriving studio then read on. Based at our studio in Beaulieu, you will support project teams to ensure their work is delivered on time, budget and to an...

  • Site supervisor

    4 weeks ago


    Winchester, Hampshire, United Kingdom Time 4 Recruitment Full time €275 - €285

    Time 4 Recruitment have a fantastic opportunity for a Temporary Site Manager to join a dynamic construction company, who are a market leader in retail fit-out throughout the UK. This retail project requires a Temporary Site Manager in Hampshire to start January 2025 for 8 to 12 weeks work. As a Temporary Site Manager you will manage the site covering all...

  • Projects Coordinator

    3 weeks ago


    Basingstoke, Hampshire, United Kingdom Ikiru People Full time

    About Us: Ikiru People is a dynamic company specializing in producing and delivering cutting-edge software solutions tailored for the recruitment industry. As a diverse and inclusive organisation we pride ourselves on innovation and excellence, helping our clients achieve efficient and effective recruitment processes. We are seeking an organised,...


  • Farnborough, Hampshire, United Kingdom Avendra International Full time

    You will be joining our supply chain team and your role is internally referred to as Strategic Sourcing Co-ordinator. This is a 7 month Fixed Term Contract role. You will be based in our Farnborough office. You must be able to start this role in October 2024. You will provide exceptional levels of support to the Supply Chain team and key...


  • Hampshire, United Kingdom Hays Accountancy and Finance Full time

    Your new company My client is a fast-growing SME within the technology sector. This dynamic organisation has branched their services into Europe and continues to grow at a rapid rate. They seek a new recruit for their finance team, to specialise in the tax affairs of the company. The role revolves around compliance, predominantly direct tax, working with...


  • Portsmouth, Hampshire, PO1, Portsmouth, United Kingdom BAE Systems Full time

    Job Title: Principal Engineer – Engineering Coordinator Location: Barrow-in-Furness or Filton. We offer a range of hybrid and flexible working arrangements – please speak to your recruiter about the options for this particular role. Salary: Competitive What you’ll be doing: A focal point for specialist engineering (Transversal) teams across the...


  • Gosport, Hampshire, United Kingdom STSdefence Full time

    Are you a talented Senior Software Engineer looking for an exciting new challenge? STS Defence is seeking a Senior Software Engineer to join our dynamic Programmes Division in Gosport. As a Senior Software Engineer, you will play a pivotal role in the design, development, and implementation of advanced software systems that support our defence programmes....