Account Manager

1 month ago

Copt Heath, United Kingdom CV-Library Full time

Company Overview

Founded in 1997, TRIGO Group is a global leader in providing Quality Management solutions to the manufacturing industry, particularly in the Automotive, Aerospace, and Heavy Transportation sectors. With more than 10,000 professionals across 20+ countries, TRIGO offers a comprehensive range of quality inspection, engineering, supplier management and consulting services across the supply chain.

Why join us?

At TRIGO, we believe that understanding, respecting, and valuing the uniqueness of our people and customers makes us stronger. That's why we are committed to building an inclusive culture that values diversity in all its forms. Our core ensures that we treat our people, customers, and partners fairly, in the pursuit of our core purpose.

As a global provider, we strive to represent and serve the needs of the communities we operate in and improve the world we live in

Position Summary

The Account Manager will oversee and develop relationships with assigned automotive and heavy transportation clients in the UK, focusing on TRIGO’s Advanced Services, including engineering, technical resourcing, and consulting solutions. This role is pivotal in reinforcing TRIGO’s position as a trusted partner by ensuring exceptional service delivery and client satisfaction, while actively identifying opportunities to drive business growth.

The Account Manager will also lead business development efforts, expanding TRIGO’s portfolio of Advanced Services and securing new business with targeted strategic accounts.

Key Responsibilities

* Client Relationship Management:

* Serve as the primary contact for selected strategic accounts in the Automotive and Heavy Transportation industries.

* Develop and maintain strong relationships with key stakeholders and decision-makers within client organizations

* Regularly engage with clients on the shop floor to gain firsthand insight into their operational challenges, aligning TRIGO’s solutions to meet these specific needs.

* Propose tailored solutions that leverage TRIGO’s full range of Advanced Services, ensuring alignment with customer objectives.

* Business Development & Account Growth:

* Identify and pursue new business opportunities within assigned accounts by introducing TRIGO’s full portfolio of services.

* Develop, implement, and maintain strategic account plans that outline long-term goals, growth targets, and action plans, in collaboration with the Country Manager and Regional Sales Team.

* Draft technical and commercial offers tailored to client specifications to support business growth.

* Lead negotiations for new contracts and agreements—including RFQs, proposals, and final contracts—while collaborating with internal teams (technical experts, project managers, and finance) to develop compelling offers that meet client requirements.

Project Coordination & Support:

* Oversee the successful execution of service delivery, working closely with the operations team to ensure that client expectations are met.

* Address any service delivery issues, facilitating timely resolutions to maintain high levels of satisfaction.

* Support financial aspects of account management, including invoicing, budget tracking, and cash collection as needed.

Key Requirements

* Experience:

* 3-5 years of experience in Account Management, Business Development, or Sales roles specifically focused on selling consulting services.

* Strong operational background in the Automotive sector, with hands-on experience in understanding manufacturing processes, APQP, and product launch activities.

* Ability to effectively engage with customers on the shop floor, quickly grasping their operational challenges and translating these insights into tailored service solutions.

* Proven track record of managing complex client relationships and driving business growth through consultative selling.

* Technically proficient and able to navigate discussions on engineering and quality management topics with both technical and non-technical stakeholders.

* Skills:

* Strong negotiation and presentation skills.

* Ability to understand technical services and translate them into client-focused solutions.

What we offer?

* A competitive salary with an annual bonus.

* A company’s car or car allowance.

* Hybrid working pattern.

* An opportunity to be part of a global team, working with diverse profiles and benefiting from our strong team spirit and solidarity.

* A dynamic environment that values innovation, proactivity, and initiative, empowering you to take responsibility and make a tangible impact.

* A strategic role working with a premium UK car maker

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