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Export Coordinator

2 months ago

birmingham, United Kingdom Europa Worldwide Group Full time

Who we are?

Europa Worldwide Group is an ambitious independent logistics operator with three divisions, Europa Road, Europa Air & Sea, and Europa Warehouse, and has been featured in The Sunday Times Top Track 250 for three years.

The group employs over 1,400 people with 17 sales offices in the UK, and the Republic of Ireland, plus European teams in France Belgium and the Netherlands and internationally in Cape Town Hong Kong, China, India and the UAE.


We are looking for...

We’re looking for a dynamic Seafreight Export Operator to join our Birmingham team. In this role, you’ll play a key part in ensuring the seamless journey of cargo from collection to delivery, coordinating with shippers and carriers to make it all happen. You’ll take charge of managing export logistics, ensuring everything runs smoothly while keeping costs on track and ensuring goods are efficiently cleared for export. If you're passionate about logistics, enjoy working in a fast-paced environment, and want to be part of a supportive team, this is the perfect opportunity for you


What can we offer in return?

  • Competitive package dependent on experience
  • Hybrid 3 days onsite and 2 days at home 9.00am to 5.30pm
  • Convenient Onsite Amenities: Free car parking
  • Generous Time Off: Benefit from 25 days of annual leave.
  • Enhanced Family Leave: Benefit from enhanced maternity, paternity, and adoption pay.
  • Wellbeing Focus: Access our employee wellbeing programme for your overall health and happiness.
  • Referral Rewards: Earn up to £1000 by referring a friend to join our team.
  • Work-Life Balance: Thrive in a fantastic working culture that promotes an excellent work-life balance.
  • Recognition Programs: Celebrate your contributions with our charity 50-50 and long service awards


What you will be doing as Seafreight Export Operator

  • To efficiently and accurately operate all owned Seafreight import / export files.
  • To be responsible for proactive communication both internally and externally, providing updates for agents, customers, Customer Service and Business Development managers through phone and email.
  • To respond in a timely manner to challenges or concerns from stakeholders within the required turnaround time.
  • To ensure problematic tasks that are held for any reason are rectified in a timely manner.
  • Manage and arrange customs clearance and delivery booking processes for import files.
  • Ensure that excellent and consistent service levels are always met.


Our Ideal Seafreight Export Operator

  • Previous roles within the Export or Seafreight
  • Exceptional Attention to Detail & Accuracy
  • Strong Verbal and Written Communication Skills
  • Effective Time Management & Prioritsation
  • Proactive Problem-Solving & Initiative
  • In-Depth Knowledge of Export Documentation & Customs Processes
  • Customer Service Excellence & Relationship Building
  • Collaborative Team Player Across Business Functions
  • Resilience & Adaptability to Business Needs



Europa Worldwide Group do not accept agency CV submissions unless specifically requested/ engaged with the role by the Internal Recruitment Team. Please do not submit speculative CV’S to our Recruiters, Employees, Hiring Managers, or any branches/locations directly. Europa will not be responsible for any fees related to CV’s received in this unsolicited manner.


Please note - if you submit your CV, you are giving Europa Worldwide Group Ltd, and its subsidiaries consent to hold your personal data. All applications will be dealt with according to General Data Protection Regulations. Europa Worldwide Group are committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.