Import Export Coordinator

2 weeks ago


Birmingham, United Kingdom Elsdon Group Full time

Key Responsibilities:

Shipment Coordination

  • Coordinate all aspects of ocean import/export shipments, from booking to delivery.
  • Prepare and process shipping documentation, including bills of lading, commercial invoices, and customs declarations.
  • Liaise with shipping lines, customs brokers, and other relevant parties to ensure efficient and compliant shipments.

Customer Service

  • Provide exceptional customer service to both internal and external clients.
  • Address customer inquiries and resolve issues promptly and professionally.
  • Build and maintain strong relationships with clients.

Rate Negotiation

  • Negotiate competitive freight rates with shipping lines to optimize costs.
  • Monitor market trends and identify opportunities for cost savings.

Logistics Management

  • Manage the entire logistics process, including cargo consolidation, warehousing, and transportation.
  • Track shipments and provide regular updates to clients.

Compliance

  • Ensure compliance with all import/export regulations and industry standards.
  • Stay updated on industry changes and best practices.

Qualifications and Experience:

  • Proven experience in ocean import/export coordination, preferably with a focus on deep-sea shipments.
  • Strong knowledge of import/export regulations and documentation.
  • Excellent communication and interpersonal skills.
  • Proficiency in relevant software applications (e.g., SAP, customs clearance software).
  • Ability to work independently and as part of a team.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for professional development and growth.
  • Dynamic and supportive work environment.


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