CPG Account Manager
1 month ago
Circana (formerly IRI and NPD) is the leading advisor on the complexity of consumer behaviour. Through unparalleled technology, advanced analytics, cross-industry data, and deep expertise, we provide clarity that helps almost 7,000 of the worlds leading brands and retailers take action and unlock business growth. We understand more about the complete consumer, the complete store, and the complete wallet so our clients can go beyond the data to apply insights, ignite innovation, meet consumer demand, and outpace the competition.
At Circana, we are fuelled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities (with us you can always bring your full self to work). Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together.
- Profitable Revenue Growth: The main purpose of the role is to ensure the retention of your existing client base whilst developing profitable and sustainable new revenue streams within accounts. The role will be supported by an Insight Manager who will help provide the valuable nuggets of information that will give our clients a compelling reason to engage. We are looking for people with drive and tenacity to really get close to our clients and excite them about the benefits of working more with Circana.
- Consultative Selling: Its about opportunity identification and conversion based on consultative selling - this is not cold calling. This role is about building relationships and helping businesses to maximise their growth opportunities. This will involve a strong mix of core database deliverables alongside added value solutions that match clients needs and deliver on expectations.
- Client Engagement: Engagement with customer contacts to strengthen working relationships. You need to create a strong base of client contacts, identifying additional stakeholders/decision makers to enable up-selling of Circana solutions. This is particularly key when it comes to discussions on high impact Analytics and Technology Solutions.
- Facilitation: Oversee the accurate and timely provision of solutions to your clients with the help of support functions within the Client Development team and the wider Circana organisation. It is essential to build a strong network of internal contacts to maximise support from across the Commercial and Operational teams.
- Administration: Effective, timely and accurate financial administration including maintenance of opportunities, keeping a sales pipeline up-to-date, creation of client P&Ls, renewing client contracts, forecasting, and fulfilling internal reporting as required.
- Data & Insights: It is important that you can understand clients objectives, to build trust through your knowledge and opinions of their own and industry issues. You will need to keep abreast of developments as well as be confident to use Circana data to achieve this.
- This is a role which requires initiative. It will be very varied and very rewarding for the right person. The role demands drive and focus from a person who really wants to engage with clients every day.
- Able to demonstrate commercial acumen with proven experience in a client facing role
- Excellent planning and organisation
- Highly self-motivated and assured at presenting to all levels
- Strong relationship builder, both internal and external
- Understanding of a consultative selling approach with proven questioning and listening skills
- Confident working with data with a good working knowledge of Excel and PowerPoint
- A working knowledge of Market tracking and Insights within FMCG would be beneficial
- Experience working in a sales or account management role
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