Luxury Retail Store Manager
2 weeks ago
Location: Central Edinburgh
Salary: Up to £32,000 + Benefits
Hours: 5 days a week (includes one weekend day)
A unique opportunity has opened up for a Store Manager with a background in luxury retail or high-end hospitality. If you excel in delivering exceptional customer experiences and have a passion for managing a team in a high-end environment, this role could be your next challenge.
This Edinburgh-based store is known for its premium, personalised service. The business specialises in custom-made garments and tailoring, with every customer treated to a high level of attention and care. The store also hosts private appointments for special occasions like weddings and offers a carefully curated range of high-quality products.
Key Responsibilities:
- Customer Experience: Lead by example in providing first-class service, making each customer feel valued and offering a tailored shopping experience.
- Team Leadership: Manage and develop a small, experienced team, ensuring they maintain the high standards expected in a luxury setting.
- Store Operations: Oversee the day-to-day running of the store, including stock control and ensuring everything runs smoothly.
- Private Appointments: Coordinate bespoke fittings and consultations, ensuring the highest level of service is delivered to clients.
- Experience in luxury retail or hospitality where customer service is a top priority.
- Strong leadership skills, with the ability to inspire your team to deliver exceptional service.
- A passion for delivering a personalised customer experience, with attention to detail.
- Ability to manage all aspects of store operations, from customer service to stock management.
This is more than just a store management role – it's a chance to be part of a business where luxury and customer experience are at the forefront. You'll work with high-quality products and a loyal clientele, with the opportunity to make a real impact. The position offers a competitive salary and excellent growth potential for the right candidate.
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