Customer Service Executive

2 weeks ago


kirkcaldy, United Kingdom Arnold Clark Full time
We're currently looking for a Customer Service Executive to join our team and create an outstanding customer experience in our BMW/MINI branch in Kirkcaldy and help customers get excited about our products.
Why choose us?
  • 33 days' holiday allowance with room to grow
  • Generous retail discounts
  • Private healthcare
  • Simplyhealth - all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
  • Pension scheme
  • Maternity and paternity packages
  • Opportunities for training and progression

Hours
You'll work a five-day week on a set rota that includes weekends (40 hours per week)
About the role
At Arnold Clark you'll be known as a Product Genius, but your role revolves around the customer experience. Our Product Geniuses are our in-branch experts. They are devoted to learning about our products and developing their communication skills, both in person and digitally, so they can help our customers make the right choice when they buy a vehicle. And that expertise develops further into understanding all elements of the sales journey - from enquiry, to sale, to delivery, and beyond. As part of a cohesive team, Product Geniuses will have the fully support of the management team in branch.
This will be a great fit for a customer service superstar who is full of bright ideas about how to create an exceptional experience. You'll get plenty of training, but we are looking for candidates with a thirst for knowledge and an ability to learn. We'd expect you to be a great team player, who is looking for clear career progression into car sales.
Day-to-day duties
  • Preparing the showroom and cars for the day ahead.
  • Assist with showroom presentation and advertising.
  • Supporting the Sales department and delivering excellent customer experience.
  • Organising and accompanying customers on test drives.
  • Swotting up on our vehicles and manufacturers.
  • Learning about our products so you can help our customers find the perfect fit.
  • Enhancing the customer journey from enquiry to delivery.

Essential skills
  • You'll be a confident communicator who understands that a positive attitude gets great results.
  • Willingness to go the extra mile. From the initial exploration stages to the final handover and aftersales assistance, you'll be responsible for ensuring an outstanding customer journey that's memorable for all the right reasons.
  • A full UK driving licence.
  • As happy working on your own initiative as you are in a team.
  • One of our company values is progression, so it's vital you are eager to progress within this role to car sales.

Our culture
Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do - diverse in our make-up, united in our goals.
To find out more about Life at Arnold Clark , visit our website.
Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.

JBRP1_UKTJ



  • Kirkcaldy, United Kingdom Arnold Clark. Full time

    We're currently looking for a Customer Service Executive to join our team and create an outstanding customer experience in our BMW/MINI branch in Kirkcaldy and help customers get excited about our products.Why choose us? 33 days' holiday allowance with room to grow Generous retail discounts Private healthcare Simplyhealth - all employees have access to...


  • Kirkcaldy, United Kingdom Arnold Clark. Full time

    We're currently looking for a Customer Service Executive to join our team and create an outstanding customer experience in our BMW/MINI branch in Kirkcaldy and help customers get excited about our products. Why choose us? 33 days' holiday allowance with room to grow Generous retail discounts Private healthcare Simplyhealth - all employees have access to a...


  • Kirkcaldy, United Kingdom Arnold Clark. Full time

    We're currently looking for a Customer Service Executive to join our team and create an outstanding customer experience in our BMW/MINI branch in Kirkcaldy and help customers get excited about our products. Why choose us? 33 days' holiday allowance with room to grow Generous retail discounts Private healthcare Simplyhealth - all employees have access to a...


  • Kirkcaldy, United Kingdom Arnold Clark Full time

    **Salary**: £24,000 plus benefits **Type of work**: Permanent **Location**: Kirkcaldy About the role We’re currently looking for Customer Service Executives to create an outstanding customer experience in our Kirkcaldy BMW branch and help customers get excited about our products. Why choose us? 33 days’ holiday allowance with room to grow Generous...


  • Kirkcaldy, United Kingdom Arnold Clark Full time

    **Salary**: £24,000 plus benefits **Type of work**: Permanent **Location**: Kirkcaldy About the role We’re currently looking for a Customer Service Executive to create an outstanding customer experience in our Elgin Renault branch and help customers get excited about our products. Why choose us? 33 days’ holiday allowance with room to grow Generous...


  • Kirkcaldy, Fife, United Kingdom Arnold Clark Full time

    Job SummaryWe are seeking a highly motivated Customer Service Executive to join our team at Arnold Clark in Kirkcaldy. This role offers a unique opportunity to create an outstanding customer experience and help customers find their perfect vehicle.


  • Kirkcaldy, Fife, United Kingdom Arnold Clark. Full time

    We are seeking an exceptional individual to excel as a Customer Service Executive in our BMW/MINI branch in Kirkcaldy. As part of Arnold Clark, you will play a vital role in delivering outstanding customer experiences and helping customers develop an enthusiasm for our products.Why choose us?Competitive salary and benefitsWe offer 33 days' holiday allowance...


  • Kirkcaldy, Fife, United Kingdom Arnold Clark. Full time

    We are seeking a skilled Customer Service Executive to deliver exceptional customer experiences in our BMW/MINI branch in Kirkcaldy. As a key member of our team, you will be responsible for providing outstanding support to our customers, helping them to find the perfect vehicle and ensuring they have an exceptional ownership experience.Why choose Arnold...


  • Kirkcaldy, United Kingdom Nine Twenty Full time

    **Title**:Customer Service Advisor **Location**:Fife - must be located in a commutable distance **Salary**:£25,000 - £30,000 We're currently seeking a Customer Service Advisor to join a prominent UK-based business group, the industry leader in the Construction niche. This role is a part of their expanding inside Sales team and offers a fantastic...


  • Kirkcaldy, Fife, United Kingdom Arnold Clark. Full time

    About UsArnold Clark is a renowned automotive group with a rich history of delivering exceptional customer experiences. As a leading provider of new and used vehicles, we strive to create a diverse and inclusive workplace where collaboration, unique perspectives, and multiple approaches are celebrated.Job Description:We are seeking an experienced Sales...

  • Sales Executive

    4 weeks ago


    Kirkcaldy, United Kingdom CV-Library Full time

    Sales Executive required to join a manufacturer in Fife, Scotland. The Sales Executive will be responsible for inbound sales calls, contacting customers regularly, quoting customers based on requirements, generating orders, and dealing with queries via multiple sales platforms. The successful Sales Executive can come from any business development / sales...


  • Kirkcaldy, Fife, United Kingdom Asda Stores Ltd Full time

    About the RoleWe are seeking a friendly and enthusiastic individual to join our team as a Service Colleague. As a Service Colleague, you will be working in a fast-paced retail environment, providing excellent customer service and working collaboratively with your team to deliver great results.Key ResponsibilitiesProvide exceptional customer service, helping...


  • Kirkcaldy, Fife, United Kingdom Sainsbury's Full time

    Be the Face of Sainsbury'sWe are looking for a Services Assistant to join our team at Sainsbury's. As a Services Assistant, you will be the friendly face of our store, providing exceptional customer service and ensuring that every customer leaves with a smile.Key Responsibilities:Provide excellent customer service, answering customer queries and resolving...


  • Kirkcaldy, Fife, United Kingdom Asda Stores Ltd Full time

    About the RoleWe are seeking a friendly and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for delivering excellent customer service and working collaboratively with colleagues to achieve sales targets.Key ResponsibilitiesProvide exceptional customer service and...


  • Kirkcaldy, Fife, United Kingdom Asda Stores Ltd Full time

    About Our TeamWe're looking for a friendly and enthusiastic individual to join our Asda team as a Service Colleague. As a Service Colleague, you'll be working closely with your team to deliver great results and provide an excellent shopping experience for our customers.Your Key ResponsibilitiesWork effectively as part of a team to achieve sales and service...


  • Kirkcaldy, United Kingdom Nine Twenty Full time

    **Customer Service Assistant** **Kirkcaldy - Full Time Position** **Up to £22,000** Following a recent acquisition, this merchant is on a journey to establish itself as a premier national supplier for diverse needs. With over four decades of industry experience, the company is committed to revolutionizing the market by providing unparalleled service,...


  • Kirkcaldy, United Kingdom Jewson Full time

    **Do you enjoy delivering first-class customer service?** **Are you proactive, friendly, and buzzed by interacting with people?** If yes, Jewson **Kirckaldy** is looking for an enthusiastic and proactive PART-TIME 24h/week **Customer Sales Advisor.** **Competitive Salary + Pension + Life Assurance + Private Medical + 33-days holiday per year +...


  • Kirkcaldy, United Kingdom Jewson Full time

    **Do you enjoy delivering first-class customer service?** **Are you proactive, friendly, and buzzed by interacting with people?** If yes, Jewson **Edinburgh Kirckaldy** is looking for an enthusiastic and proactive PART-TIME 24h/week **Customer Sales Advisor.** **Competitive Salary + Pension + Life Assurance + Private Medical + 33-days holiday per year +...

  • Sales Executive

    2 months ago


    Kirkcaldy, United Kingdom CV-Library Full time

    Sales Executive required to join a manufacturer in Fife, Scotland. The Sales Executive will be responsible for inbound sales calls, contacting customers regularly, quoting customers based on requirements, generating orders, and dealing with queries via multiple sales platforms. The successful Sales Executive can come from any business development / sales...


  • Kirkcaldy, Fife, United Kingdom Asda Stores Ltd Full time

    About the RoleWe are seeking a friendly and enthusiastic individual to join our team as a Service Colleague. As a Service Colleague, you will be working with customers to provide a great shopping experience, helping them find what they need and having a chat along the way.Key ResponsibilitiesWork with customers to provide a great shopping experienceHelp...