Infrastructure Specialist

4 days ago

manchester, United Kingdom Great Places Housing Association Full time
Infrastructure Specialist (Networking)
Salaryup to £42,315
LocationDidsbury, Manchester
Permanent,Full Time
Youll be responsible for monitoring, maintaining and improving IT systems within Great Places Housing Group. Working as part of the Infrastructure team youll need strong technical skills to enable the delivery of new network and infrastructure projects alongside proven diagnostic skills to enable prompt investigation and resolution of any system issues.
What youll be doing
  • Day to day monitoring and administration Cloud based systems such as Azure and Office 365, as well as on premises VMware vSphere.
  • Take ownership of any system issues escalated from the service desk. Help mentor service desk colleagues and document solutions to help improve responses across the support function.
  • Work with the internal teams, external partners and the project management team to deliver new applications and system projects.
  • Familiarise yourself with GPHG systems and structure to proactively develop system improvements, resiliency and work withing GPHGs security framework to deliver security improvement and mitigation.
  • Contribute and develop GPGHs cloud first strategy working towards the delivery of all key business functions via cloud services.
  • Help drive continuous system improvements across the infrastructure space including, Networking refresh through delivery of SD-WAN, Teams Telephony, Intune, Azure Virtual Desktop and Azure AD.
What youll need
  • Educated to degree level or equivalent or work experience demonstrating graduate level ability.
  • A strong diagnostic mindset and the ability to work within the ITL framework.
  • Hands on experience of most of the following, Microsoft Azure, Microsoft 2016 to 2022, Microsoft Exchange, Exchange Online, Microsoft 365, Microsoft Teams and SharePoint online.
  • Experience of the following or similar, CrowdStrike, Netskope, Mimecast, Veeam,
  • Strong diagnostic skills from basic IT principals using tools such as PowerShell and Wireshark.
  • A strong security mindset ensuring any delivered solution is fully remediated.
  • Understanding and experience of networking, including DNS, DHCP, Network Switches, Firewalls (FortiGate preferred) and WAN connectivity using VPNs, SD-WAN and ZTNA.
What we will need from you
  • A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing
  • A passion to advocate on behalf of people and communities
  • Commitment to work in partnership with others for the benefit of Great Places
  • A commitment to continuous learning and improvement
  • Ability to work flexibly and when needed outside normal working hours to ensure service continuity
  • To be professional and work with integrity, inclusivity and respect for diversity
What we give you in return for your hard work and commitment
  • Pension DC scheme (up to 10% contribution from both colleagues and Great Places)
  • WPA Healthcare auto enrolled at no contribution level with £1250 of savings available - option to increase & add family members
  • Annual leave Start at 26 days annual leave, increasing up to 30 days + Bank Holidays
  • Professional fees The business pays the cost of one professional membership fee for each colleague
  • The Market Placehigh street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more
  • Health and wellbeing initiatives Our colleagues enjoy wellbeing campaigns throughout the year, with activities designed around our four pillars of wellbeing, these include career wellbeing, mental wellbeing, physical wellbeing and financial wellbeing

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