Field Performance Coach

4 days ago

london bromley, United Kingdom M Group Services Ltd TA M Group Telecoms Division Full time

Are you a skilled Telecoms Engineer and looking for progression, this position could be for you

We have an exciting opportunity for a Performance Coach, and we would love to hear from you if you have experience with FTTP or Copper work within South London.

You'll be working in a part of Morrison Telecom Services Ltd that is dedicated to transforming the way support is delivered nationwide to Openreach and other external network providers. We aim to be the UK's leading network installation business, harnessing and enhancing the skills of our people to deliver high-quality cost-effective services.

As the Field Coachyou will be responsiblecoordinating the performance and development of all external staff whilst ensuring a First Class Service delivery is maintained. They will also ensure that a quality service is always delivered and assist in raising the profile of the business. The department also provide day-to-day support to Project Managers, Site Agents and the Performance, Skills, Development and Training Managers.

As theField Coach your duties & responsibilities will be:

  • A good understanding of fibre or copper networks.
  • Experience in work under your own initiative.
  • Ability to audit and coach teams to improve quality.
  • Familiar with Telecoms network system.
  • Coaching and support all external users, ensuring clear guidelines for the delivery of accurate and timely feedback.
  • Coordinate Skill Gap Requirements to training Identifying training needs through regular 1-1 coaching observation sessions.
  • Develop Quick Reference Guides to assist in the coaching & development of the external teams.
  • Carry out on site Customer Service Site Audits and undertake Quality Audits and Feedback to identify areas of improvement.
  • Create and implement Personal Development Plans for external teams.

Skills & Knowledge Requirements:

  • Excellent communication skills.
  • Effective use of Microsoft Programmes
  • Ability to interpret performance reporting to build a conversation with a colleague
  • Organised, structured, and always planned.
  • An effective time manager to meet stringent timescales.
  • Able to demonstrate drive and ambition to deliver World Class Customer Service.
  • Can influence key players.
  • Take responsibility and challenge existing policies and procedures.
  • Computer literate and able to demonstrate an awareness of business procedures.
  • Knowledge and understanding of corporate systems in use.
  • Ability to act calmly and rationally in a stressful environment.
  • Good negotiation skills.
  • Full UK driving licence.

JBRP1_UKTJ

  • Field Performance Coach

    2 weeks ago

    Bromley Common, United Kingdom M Group Services Ltd TA M Group Telecoms Division Full time

    Job Title: Field Performance CoachJob Description:We are seeking a skilled Telecoms Engineer looking for progression to join our team in a Field Performance Coach role. This exciting opportunity is perfect for individuals with experience in FTTP or Copper work within South London.As a Field Coach, you will be responsible for coordinating the performance and...

  • Field Performance Coach

    2 weeks ago

    Bromley, Greater London, United Kingdom M Group Services Ltd TA M Group Telecoms Division Full time

    Are you a skilled Telecoms Engineer and looking for progression, this position could be for you! We have an exciting opportunity for a Performance Coach, and we would love to hear from you if you have experience with FTTP or Copper work within South London. You'll be working in a part of Morrison Telecom Services Ltd that is dedicated to transforming...

  • Field Performance Coach

    3 weeks ago

    Bromley, United Kingdom M Group Services Ltd TA M Group Telecoms Division Full time

    Are you a skilled Telecoms Engineer and looking for progression, this position could be for you! We have an exciting opportunity for a Performance Coach, and we would love to hear from you if you have experience with FTTP or Copper work within South London. You'll be working in a part of Morrison Telecom Services Ltd that is dedicated to transforming the...

  • Field Performance Coach

    3 weeks ago

    Bromley, United Kingdom M Group Services Ltd TA M Group Telecoms Division Full time

    Are you a skilled Telecoms Engineer and looking for progression, this position could be for you!We have an exciting opportunity for a Performance Coach, and we would love to hear from you if you have experience with FTTP or Copper work within South London.You'll be working in a part of Morrison Telecom Services Ltd that is dedicated to transforming the way...

  • Field Performance Coach

    3 weeks ago

    Bromley, United Kingdom M Group Services Ltd TA M Group Telecoms Division Full time

    Are you a skilled Telecoms Engineer and looking for progression, this position could be for you!We have an exciting opportunity for a Performance Coach, and we would love to hear from you if you have experience with FTTP or Copper work within South London.You'll be working in a part of Morrison Telecom Services Ltd that is dedicated to transforming the way...

  • Field Performance Coach

    3 weeks ago

    Bromley, United Kingdom M Group Services Ltd TA M Group Telecoms Division Full time

    Are you a skilled Telecoms Engineer and looking for progression, this position could be for you!We have an exciting opportunity for a Performance Coach, and we would love to hear from you if you have experience with FTTP or Copper work within South London.You'll be working in a part of Morrison Telecom Services Ltd that is dedicated to transforming the way...

  • Field Performance Coach

    3 weeks ago

    Bromley, United Kingdom M Group Services Ltd TA M Group Telecoms Division Full time

    Are you a skilled Telecoms Engineer and looking for progression, this position could be for you!We have an exciting opportunity for a Performance Coach, and we would love to hear from you if you have experience with FTTP or Copper work within South London.You'll be working in a part of Morrison Telecom Services Ltd that is dedicated to transforming the way...

  • Field Performance Coach

    3 weeks ago

    Bromley, United Kingdom M Group Services Ltd TA M Group Telecoms Division Full time

    Are you a skilled Telecoms Engineer and looking for progression, this position could be for you!We have an exciting opportunity for a Performance Coach, and we would love to hear from you if you have experience with FTTP or Copper work within South London.You'll be working in a part of Morrison Telecom Services Ltd that is dedicated to transforming the way...

  • Field Performance Coach

    3 weeks ago

    Bromley, Greater London, United Kingdom M Group Services Ltd TA M Group Telecoms Division Full time

    Are you a skilled Telecoms Engineer and looking for progression, this position could be for you! We have an exciting opportunity for a Performance Coach, and we would love to hear from you if you have experience with FTTP or Copper work within South London. You'll be working in a part of Morrison Telecom Services Ltd that is dedicated to transforming...

  • Performance Coach

    2 weeks ago

    Bromley, Greater London, United Kingdom M Group Services Ltd TA M Group Telecoms Division Full time

    Are you a skilled Telecoms Engineer and looking for progression, this position could be for you! We have an exciting opportunity for a Performance Coach, and we would love to hear from you if you have experience with FTTP or Copper work within South London. You'll be working in a part of Morrison Telecom Services Ltd that is dedicated to transforming the...

  • Field Performance Coach

    2 weeks ago

    West London, United Kingdom M Group Services Ltd TA M Group Telecoms Division Full time

    Are you a skilled Telecoms Engineer and looking for progression, this position could be for you! We have an exciting opportunity for a Performance Coach, and we would love to hear from you if you have experience with FTTP or Copper work within Central & East London. You'll be working in a part of Morrison Telecom Services Ltd that is dedicated to...

  • Performance Coach

    5 months ago

    London, United Kingdom M Group Services Full time

    About The RoleAre you a skilled Telecoms Engineer and looking for progression, this position could be for you! We have an exciting opportunity for a Field Coach, and we would love to hear from you if you have experience with Copper experience. You'll be working in a part the Telecom Divisions at MGroup Services that is dedicated to transforming the way...

  • Telecoms Performance Coach

    3 weeks ago

    Bromley Common, United Kingdom M Group Services Ltd TA M Group Telecoms Division Full time

    We are seeking a skilled Telecoms Engineer looking for progression to join our team as a Performance Coach.This exciting opportunity is for someone with experience in FTTP or Copper work within South London, who is passionate about delivering high-quality cost-effective services.As a Performance Coach, you will be responsible for coordinating the performance...

  • Field Performance Coach

    3 weeks ago

    London, United Kingdom M Group Services Ltd TA M Group Telecoms Division Full time

    Are you a skilled Telecoms Engineer and looking for progression, this position could be for you!We have an exciting opportunity for a Performance Coach, and we would love to hear from you if you have experience with FTTP or Copper work within Central & East London.You'll be working in a part of Morrison Telecom Services Ltd that is dedicated to transforming...

  • Fitness Coach

    3 weeks ago

    London, Greater London, United Kingdom Ultimate Performance Full time

    Job Title: Fitness CoachAre you looking for a role that allows you to grow as a professional in the fitness industry? Do you want to work with a team of like-minded individuals who are passionate about helping people achieve their health and wellness goals?As a Fitness Coach at Ultimate Performance, you will have the opportunity to work with clients who are...

  • Telecoms Performance Coach

    3 weeks ago

    London, United Kingdom M Group Services Ltd TA M Group Telecoms Division Full time

    Job Title: Field Performance CoachAbout the Role:Are you a skilled Telecoms Engineer looking for progression? We have an exciting opportunity for a Performance Coach to join our team at M Group Services Ltd T/A M Group Telecoms Division.Key Responsibilities:As a Field Performance Coach, you will be responsible for coordinating the performance and development...

  • Field Performance Coach

    3 weeks ago

    North West London, United Kingdom M Group Services Ltd TA M Group Telecoms Division Full time

    Are you a skilled Telecoms Engineer and looking for progression, this position could be for you! We have an exciting opportunity for a Performance Coach, and we would love to hear from you if you have experience with FTTP or Copper work within Central & East London. You'll be working in a part of Morrison Telecom Services Ltd that is dedicated to...

  • Field Performance Coach

    3 weeks ago

    North West London, United Kingdom M Group Services Ltd TA M Group Telecoms Division Full time

    Are you a skilled Telecoms Engineer and looking for progression, this position could be for you!We have an exciting opportunity for a Performance Coach, and we would love to hear from you if you have experience with FTTP or Copper work within Central & East London.You'll be working in a part of Morrison Telecom Services Ltd that is dedicated to transforming...

  • Fitness Coach

    4 weeks ago

    London, Greater London, United Kingdom Ultimate Performance Full time

    About the RoleWe are seeking a highly motivated and dedicated Fitness Coach to join our team at Ultimate Performance. As a Fitness Coach, you will be responsible for delivering high-quality personal training sessions to our clients, helping them achieve their fitness goals and improve their overall well-being.Key ResponsibilitiesDesign and deliver...

  • Performance Coach

    3 weeks ago

    Bromley, Greater London, United Kingdom M Group Services Ltd TA M Group Telecoms Division Full time

    Are you a skilled Telecoms Engineer and looking for progression, this position could be for you! We have an exciting opportunity for a Performance Coach, and we would love to hear from you if you have experience with FTTP or Copper work within South London. Make sure to read the full description below, and please apply immediately if you are confident you...