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Ships Agent

2 months ago

sunderland tyne and wear, United Kingdom OBM People Full time

Our client is seeking a skilled Ships Agent to manage day-to-day ship agency activities, ensuring the highest professional standards when working with clients, vessel staff, and internal stakeholders. This role plays a key part in fostering and sustaining strong client relationships.


Key Responsibilities:

  • Build knowledge of service offerings and promote awareness within all business units.
  • Ensure excellent service delivery to clients, building strong working relationships.
  • Keep management informed of issues and challenges.
  • Collaborate with operational teams and maintain effective communication.
  • Manage workload to meet service requirements and address any issues promptly.
  • Demonstrate flexibility by working across departments.
  • Respond to operational requests from vessels, owners, and charterers.
  • Monitor vessel movements and handle equipment procurement.
  • Accurately input, retrieve, and report data.
  • Review and comply with risk assessments, legislation, and company procedures.
  • Collaborate with safety advisors on incident investigations and safety initiatives.
  • Perform driving duties as required, such as transporting personnel and equipment.
  • Handle any other tasks within qualifications and training.


Minimum Requirements:

  • Full, clean driving license.
  • Proficient in Microsoft Suite and familiar with AX.


Desirable Qualifications/Competencies:

  • Membership in the Institute of Chartered Shipbrokers.
  • Experience in ship agency, particularly in the marine and supply chain industries.
  • Knowledge of Dangerous Goods by Sea, COSHH, and HSE awareness.