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Retail Store Keyholder

2 months ago

windsor, United Kingdom Cambridge Satchel Full time
Job Description

Company Description

Cambridge Satchel, located in Windsor, celebrates brilliant British craftsmanship and fantastically interesting leather goods. Inspired by styles from the past and made perfect for today, we are a brand that values tradition and innovation in equal measure.


Role Description

This is a 22 hour, part-time, role for a Keyholder at Cambridge Satchel, for the opening of a brand-new store in the Royal Windsor Station. The Keyholder will be responsible for managing daily store operations, providing exceptional customer service, ensuring a seamless customer experience, and maximizing retail sales.


Key Responsibilities

·      Support the Management team in driving sales and maximising opportunities in the store whilst working together to meet targets.

·      Carry out opening and closing processes with required.

·      Provide exceptional customer service as standard across all areas of the business

·      Ensure high levels of security are maintained at all times.

·      Maintain excellent housekeeping and visual standards in store.

·      Identify current and future customer requirements.

·      Support the Managers in the day to day running of the store.

·      Maintain the reputation of the Cambridge Satchel Brand.

·      Be enthusiastic, energetic and confident at all times

·      Maximise sales, achieve sales targets and increase profit.

·      Constantly develop knowledge of product, new lines, promotions etc to assist customers to the best of your ability.

·      Carry out repairs, embossing and care of leather goods on a daily basis

·      Support the London Management team, where required by supporting stores at multi sites


Personal requirements

·      Be passionate about The Cambridge Satchel Company and product

·      Have exceptional standards of customer service

·      Be a Brand Ambassador in both behaviours and grooming

·      Strong leadership skills

·      Organised and motivated

·      Confident, enthusiastic and energetic

·      Ability to prioritise and meet deadlines