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Store Manager
2 months ago
Your Journey
We have an exciting opportunity for a Store Manager to join and lead our New Sweaty Betty Store Opening - Westfield, London.
Our Sweaty Betty Store Managers are incredible, inspiring and innovative retail leaders. With a true love for sales and products, you will be joining a network of amazing individuals. When it comes to our managers, passion is an understatement. They are committed to achieving the best for both our brand and our people and bringing our SB values to life every day.
As a Store Manager, you never settle for average. Highly motivated and enthusiastic, you are driven to achieving results and smashing targets whilst maintaining the exceptional customer experience for which we are renowned. Ensuring the successful day-to-day running of the store and always looking forward to what we can accomplish next, every day is an adventure at SB
What You’ll Be Doing
- Energise, influence and motivate your team to deliver outstanding service and performance
- Review KPIs and analyze sales data to identify areas for improvement and introduce strategies to help exceed store targets
- Consistently ensure policies, operational standards and procedures are communicated, understood & implemented
- Always communicate efficiently, both on the floor and behind the scenes. You will develop and maintain relationships across the business, with your customers and with community partners
- Drive the SB brand in your store community by building relationships and seeking new marketing techniques and inventive ways to drive traffic and increase sales
- Identify innovative and creative methods to consistently go above and beyond when it comes to boosting customer loyalty
- Take ownership over stock management and executing visual merchandising guidelines, contributing towards and delivering on store KPIs
- Be the product expert and knowledgeable trainer, you will educate your team and advise customers
- Focus on fostering a supportive, productive and inclusive environment, always putting your team first
- Partner with the wider business to ensure prompt placement of stock and take responsibility for the smooth running of your store overall
Must Haves
- Experience in a management role, at your best in a fast-paced and client-focused retail environment
- Commercial approach, with a proven sales background and previous experience setting and delivering store KPIs
- Proficient in POS systems
- Budget management experience, including payroll, expenses etc
- Exceptional customer service and team management skills
- Proven people development experience
- Interest in and awareness of market trends in the retail industry
- Ability to work under pressure and manage multiple tasks at once
- Operational mindset
The Extras
- Generous clothing allowance
- Excellent training & development opportunities
- Quarterly bonuses
- 60% off all Sweaty Betty merchandise
- 25 days holiday (pro-rated if working part-time)
- Refer a Friend bonus scheme
- Season Ticket Loan
- Access to Retail Trust – advice & support too
- Dedicated budget to attend fitness classes (per store)
- Access to Sample sales
- Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (Following successfully passing probation)
- Enhanced Family Leave policy
- Cycle to work & Buzz bike scheme
Our D&I Commitment
We are working to create a culture and team that represents our empowerment mission. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long-lasting changes necessary. We care about our people, our community and our world.
We want to stand up for what we believe in and give our people a platform to use their voices. To actively listen and learn from what they have to say. This involves focusing on learning, development and progression across the business and being clear on the responsibilities we hold to each other and to our community. It also means being committed to equal employment opportunities. Ensuring we consider ALL applicants for jobs and working harder to make our job advertising more inclusive.
Our DEI mission is "to embed diversity, equity and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best authentic self. We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners."
We know we’re on a journey. And far from perfect. But we want to be a part of the solution to the problem. It might not be comfortable or straightforward. But if we weren’t up for doing the hard work and breaking the mould, we wouldn’t be Sweaty Betty. We are committed to working across our business and with our DEI Committee & DEI Collective to be champions, allies and inclusive, always. Because when we say all, we mean it.
