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Exams Coordinator

2 months ago


Stevenage, Hertfordshire, United Kingdom North Hertfordshire College Full time
About the Role

We are seeking a highly organized and detail-oriented individual to join our Exams team as an Exams Coordinator. In this role, you will play a crucial part in ensuring the smooth operation of our public exams and assessments.

Key Responsibilities
  • Assist with the planning, organization, and administration of all aspects of public exams and assessments.
  • Ensure the accurate and timely processing of all data relating to the management of student records across all funding streams.
  • Take part in the collection, checking, inputting, and submission of data using in-house databases and external systems.
  • Support the maintenance of the exams timetable, including the timely processing of on-demand exam and invigilator bookings.
  • Respond to enquiries from current and former students and support curriculum teams with queries from prospective applicants.
  • Act as a key point of contact to customers for the Exams functions, including with regards to timetables and registers, exams entries, and fees.
  • Working with other team members to ensure the maintenance and security of exams papers, including preparing exam packs and collating exam papers.
  • Undertake Exam-related staff inductions and training as and when required.
Requirements
  • Excellent organizational skills, including the ability to work independently, plan, prioritize, and work effectively under pressure.
  • Excellent communication skills, with the ability to communicate with many people on many different levels.
  • Experience of working in administration and a customer-focused environment.
  • The post holder should hold a level 2, or above, in Numeracy and Literacy.
  • Knowledge and experience of Microsoft Office applications.
  • A proactive approach to resolving problems and queries.
What We Offer
  • Contributory pension scheme.
  • For a full outline of benefits, click here.

We are committed to providing a supportive and inclusive work environment that allows our employees to thrive. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.