Exams Coordinator

Get to know us as an organisation and make sure we are the right fit for your career development.

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Who We Are

NHC is part of the Hart Learning Group which also includes Hart L&D, a progressive learning and development business that helps business clients of all sizes to engage with emerging talent, and the Hart Schools Trust. Read More

Our Values

We believe passionately in the power of education to enrich lives, raise aspirations and create prosperity for individuals, businesses and the communities we work in. Read more

Our Mission

Our strategic plan maps out the next phase of our journey as we seek to build our achievements and push Hart Learning Group towards Outstanding in all aspects of work.

Please complete your application below, and we will promptly begin the recruitment process.

SALARY: Up to £22,070

JOB TYPE: Permanent 

HOURS: Full Time

LOCATION: Stevenage

JOB PURPOSE:

To assist with the planning, organisation and administration of all aspects of public exams and assessments which are to be conducted efficiently in the best interest of candidates.

To ensure the accurate and timely processing of all data relating to the management of student records across all funding streams relating to Group delivery.

MORE THAN JUST A SALARY

Contributory pension scheme For a full outline of benefits, click here

PERSON SPECIFICATION

Excellent organisational skills, including the ability to work independently, plan, prioritise and work effectively under pressure.

Excellent communicator, possessing ability to communicate with many people on many different levels.

Experience of working in administration and a customer focused environment.

The post holder should hold a level 2, or above in Numeracy and Literacy.

Knowledge and experience of Microsoft office applications.

A proactive approach to resolving problems and queries.

ROLES AND RESPONSIBILITIES

Take part in the collection, checking, inputting and submission of data using in house databases and external systems to ensure accuracy of data.

Assist with ensuring that all exams are conducted to the standards and requirements stated by the awarding bodies, College procedures, JCQ and Ofqual, including supporting managers in delivering training to invigilators.

Support the maintenance of the exams timetable, including the timely processing of on-demand exam and invigilator bookings.

Respond to enquiries from current and former students and support curriculum teams with queries from prospective applicants.

Act as a key point of contact to customers for the Exams functions, including with regards to timetables and registers, exams entries and fees.

Working with other team members to ensure the maintenance and security of exams papers, including preparing exam packs and collating exam papers.

Undertake Exam related staff inductions and training as and when required, including helping to maintain help guides relating to key topics.

Actively participate as a full member of the Exams teams, working closely with colleagues, managing workloads and attending all team meetings as determined by your line manager.

Participate in all training on the relevant data systems used in the delivery of the role, ensuring full compliance and accurate use of the systems and processes.

Undertake some evening and weekend work as and when required.

Provide exceptional customer service to all staff, students and college visitors.

To undertake such other duties and responsibilities as are appropriate with this level of post as required.

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