Retail Excellence Leader

3 days ago


Glasgow, Glasgow City, United Kingdom END. Full time

END. is a dynamic and innovative fashion company seeking a talented Retail Excellence Leader to join our team in Newcastle upon Tyne.

As a key member of our store operations team, you will be responsible for driving sales growth, delivering exceptional customer service, and leading a high-performing sales team to achieve targets.

We are looking for an ambitious individual with a passion for retail who can embody our company values of putting customers first, striving for excellence, and keeping it simple.

The successful candidate will have a strong work ethic, excellent communication skills, and the ability to motivate and inspire their team to deliver outstanding results.

In return, we offer a competitive salary of £25,000-£30,000 per annum, plus a generous staff discount and opportunities for professional development and career progression.

Job Description:
  • Drive sales growth through exceptional customer service and building personal client relationships
  • Supervise and support the sales team to achieve sales targets and provide coaching and feedback
  • Lead by example, demonstrating excellent service techniques and maintaining high standards of presentation
  • Deputise for the Store Manager in their absence, ensuring seamless store operations
  • Maintain awareness of security issues and identify opportunities to improve performance
  • Ensure the store image aligns with business standards through regular floor walks and VM guidelines
What We Offer:
  • Competitive salary of £25,000-£30,000 per annum
  • Generous staff discount from day one
  • Access to Employee Assistance Programme
  • Opportunities for professional development and career progression
  • Eye-test vouchers and cycle-to-work scheme


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