Film Technical Support Specialist

6 days ago

Wantage, Oxfordshire, United Kingdom Element Solutions Inc Full time
Job Summary

We are seeking a highly skilled and experienced Global Film Technical Manager to join our team at Element Solutions Inc. As a key member of our organization, you will be responsible for managing our technical and applications team to create and drive the global film technical support strategy.

Key Responsibilities
  • Manage Technical and Applications Team to create and drive the Global Film Technical Support Strategy.
  • Support the sales team in developing and specifying product opportunities.
  • Support Global Sales, Customer Service, OEM, and Strategic Account Sales Teams in delivering new projects.
  • Manage Applications Team to plan Applications development for NPI and In-Mold Electronics process.
  • Ensure the strategic goals of the Film Team are met, including XMAPP, Account, and Product Line Profitability analysis and action.
  • Create clarity for the Technical and Sales Team by helping to create a Film Deployment and trialing Strategy.
  • Support existing and new Customers to use an increasing volume of F&SSS products and other ESI Products where possible.
  • Manage Global Technical and Applications team in delivery of Customer Training, Customer Support, Feasibility studies for new projects as agreed with F&SSS leadership team.
  • Support sales team on delivering growth in key opportunity areas, including Display, Cockpit Electronics, Driver Information High Wear products, Industrial, Graphics, and FFPE.
  • Support OEM team in discussions with OEMs, manage discussion with Supply Tiers, Co-Suppliers, OEM, and other Strategic Customer Teams, and a broad range of internal customers from Customer Service to Manufacturing.
Requirements
  • Must be able to work in a Formulating Chemical laboratory and manufacturing environment.
  • Following relevant Grow, Win, Create methodologies, Reporting, and recording actions in Salesforce/Atlas CRM systems.
  • Use QFD, Project management tools, and XMAPP.
  • Ability to read, analyze, and interpret complex documents.
  • Ability to respond effectively to sensitive inquiries or complaints.
  • Ability to write speeches and articles using original or innovative techniques or style.
  • Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors.
  • Ability to apply advanced mathematical concepts, such as exponents, logarithms, quadratic equations, and permutations.
  • Ability to apply mathematical operations to tasks such as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis.
  • Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.
  • Ability to deal with nonverbal symbolism, such as formulas, scientific equations, graphs, musical notes, etc.
What We Offer
  • A competitive range of benefits, including 25 days holiday per annum, Enhanced pension scheme, Life assurance, Healthcare cash plan, Private medical insurance, Shopping discounts, and Free parking and an on-site subsidised canteen.
  • A highly collaborative culture that promotes continuous improvement through cross-functional partnerships to achieve our mission.
  • A strong and unified culture and transparent management that has empowered us to create high-performing global teams that achieve superior solutions for our customers.

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