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Document Production Coordinator

2 months ago

London, Greater London, United Kingdom G2 Legal Full time
About the Role

G2 Legal is seeking an experienced Document Production Assistant to join our team. As the initial point of contact for short and quick document-related tasks, you will play a crucial role in ensuring smooth intake of work for our Corporate clients.

Key Responsibilities
  • Initial point of direct contact for short and quick document-related tasks for Corporate clients, ensuring smooth intake of work.
  • Identify work suitable for the Quick Turn function and personally complete Quick Turn Work (1 hour max estimate).
  • Efficiently schedule work and hand over to colleagues where necessary.
  • Utilize excellent technical skills to respond to queries and troubleshoot tasks.
  • Consistently deliver high-quality services on time, with a focus on responsiveness, client satisfaction, effective client communication, and client service orientation.
  • Liaise closely with Document Production and departmental contacts to filter requests as appropriate.
  • Utilize a working knowledge of current Document Production and provide quick turnaround service via email and/or an electronic submission tool.
  • Help clients find appropriate solutions.
  • Utilize client tools and templates in document preparation as required.
  • Provide technical document trouble-shooting support as required within the centre or directly with centre users.
  • Perform quality control measures on work produced.
  • Manage and prioritize assigned projects to ensure deadlines and expectations are met.
  • Acquire and maintain an in-depth working knowledge of the client's working environment and business needs.
  • Effective project communication.
Requirements
  • Experience of administering and effectively managing your own workflow and workloads within a legal or other professional services environment.
  • Excellent working knowledge of document production practices and technologies.
  • Previous document production experience in a professional services environment.
Firm Benefits
  • 25 Days holiday increasing to a maximum of 28 days with service plus Bank Holidays.
  • Private medical insurance.
  • Enhanced Maternity/Adoption/Shared Parental leave.
  • Pension scheme.
  • Study assistance.
  • Employee Assistance Programme.
  • Cycle to work.
  • Subsidised Gym.