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Distribution & Warehouse Coordinator
2 months ago
Job Summary
Expeditors is seeking a highly organized and detail-oriented Distribution & Warehouse Operative to support the smooth running of our distribution department. As a key member of our team, you will be responsible for ensuring the efficient processing of customer orders, managing inventory, and maintaining excellent relationships with customers.
Key Responsibilities:
- Process and input customer orders and distribution accounts in a timely and accurate manner.
- Run stock reports to check for product availability and generate related paperwork as needed.
- Perform data entry for receiving, order allocation, shipping, and inventory management.
- Coordinate special shipping requests with the Transportation and Operations Departments.
- Trace orders and notify customers of any activity concerning their order.
- Input receipts, putaways, moves, picks, shipments, and cycle counts.
- Maintain excellent working relationships with customers by responding to inquiries and complaints in a courteous and efficient manner.
- Report customer feedback to management and escalate problems when necessary.
- Meet compliance to regulations, including internal policies and external government regulations.
- Meet KPI standards and ensure smooth and timely freight process flow.
Requirements:
- Effective interpersonal skills, including the ability to listen, comprehend, and communicate clearly.
- Pro-active and strong organizational skills.
- Good system experience and ability to learn quickly on bespoke in-house systems.
- Fluent in English, both oral and written.
- Meet company standards of 52 hours training per year.
- Education to GCSE Standard – Maths and English.
- 2 years related experience and/or training; preferred.
- Previous experience in inventory control and/or distribution operations.
- Counter-balance Forklift License.