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Flight Coordinator
2 months ago
Job Summary:
The Flight Coordinator - Operations Expert will be responsible for coordinating and managing flight operations for Club Med, ensuring seamless travel experiences for our clients. This role requires strong organizational skills, attention to detail, and excellent communication abilities.
Key Responsibilities:
- Coordinate and manage flight operations, including booking, ticketing, and itinerary management.
- Support the Call Centre by completing transportation requests and ensuring timely resolutions.
- Administer both Amadeus and the in-house reservation system, ensuring accurate and efficient processing of tickets and travel documents.
- Handle group requests efficiently for the Meetings and Events department, finding effective and cost-efficient group flights.
- Communicate travel information to clients, including schedule changes and potential transport issues.
- Assist the Finance department in the reconciliation of Transport billings.
Requirements:
- Education: University graduate or at least 3 years working in ticketing/travel agency.
- Virgin Atlantic Level 1 & 2 - Fares and ticketing courses is a plus.
- Self-motivated individual, persistent and demanding, open-minded, with an entrepreneurial spirit and will to be part of a team.
- Job experience: At least 3 years working in ticketing/travel agency.
- Knowledge: Understanding of the airline industry, airline rules and regulations, airline partners.
- Skills: Sales oriented, technical skills (tools...), proactive, entrepreneurial spirit, open-minded, team player.
Benefits:
- 25 days annual leave, increasing by a day after 1 year service (to a max of 30 days).
- Birthdays off.
- Half day on xmas eve and NYE.
- 3 weeks of Club Med vacations per year under Club Med policy.
- Flexible working policy with the possibility to work 2 days a week from home + 1 week remotely every 3 months.
- Private Healthcare insurance.
- Pension scheme.
- 40% of office commute costs reimbursed each month.
- Annual Christmas party and other social events arranged by social committee as well as off-site team building.
- Strong internal mobility and development opportunities.
Job Type: Full-Time, Permanent
