Business Development Manager

3 weeks ago

Wembley, United Kingdom Casio Electronics Co. Limited Full time

Job Title: Business Development Executive

Job Type: Permanent, Full Time (35 hours per week)

Location: Hybrid - 2 days WFO in Wembley Park, 3 days WFH

Reports to: Sales Manager

Job Purpose

This is an exciting opportunity for a Business Development Executive to join our team at Casio Electronics Co. Limited. As a key member of our sales function, you will play a pivotal role in driving business growth and delivering exceptional customer satisfaction.

As a Business Development Executive, you will be responsible for managing a group of loyal customers, handling incoming queries, completing orders, and serving as the initial point of contact for new customers. You will also be responsible for analysing and understanding various sources of data to identify and proactively contact new business/sales leads, extract and recognise potential opportunities, and identify chances of sales growth.

You will work closely with our National Account Managers, Senior Planning Manager, and Sales Manager to provide proactive support, including event bookings, mailouts, competitive market reports, new line form completion, and loan set management. You will also be responsible for fielding, responding, and prioritising inquiries generated from our direct ecommerce platforms.

Key Responsibilities:

  • Manage a group of loyal customers, handle incoming queries, complete orders, and serve as the initial point of contact for new customers to drive sales.
  • Analyse and understand various sources of data to:
    • Identify and proactively contact new business/sales leads
    • Extract and recognise potential opportunities
    • Identify chances of sales growth
    • Recognise inactive customers and discover leads for new business
    • Identify and obtain valuable category insights
    • You will be responsible for defining and converting a pipeline of opportunities and achieving sales growth targets and KPIs.
    • Assist with stock planning
  • Provide proactive support to National Account Managers, Senior Planning Manager, and Sales Manager, including event bookings, mailouts, competitive market reports, new line form completion, and loan set management.
  • Field, respond, and prioritise inquiries generated from our direct ecommerce platforms.
  • Internal Stakeholder engagement – act as the bridge between Divisional Sales and Sales Operations, ensuring effective communication and efficient order fulfilment to achieve our goals.
  • Stay up-to-date on industry trends and new product features to maintain a competitive advantage and promote ongoing improvement. Provide regular reports to Senior Management that offer insights, updates on progress, and recommendations for the future.
  • Effectively promote Casio brands in both virtual and physical settings while also supporting the delivery of trade events, including attending them as necessary.

Requirements:

  • Essential: Minimum 2 years sales/account experience
  • Essential: This role requires excellent initiative, drive, and focus. It will be varied and rewarding for the right person who really wants to engage with customers every day.
  • Essential: Demonstrable experience of excellent analytical skills as you will be required to provide general sales analysis and reporting to track targets and historical data. Highly beneficial if previously experienced with database maintenance.
  • Possess excellent written and oral communication skills with great customer service delivery.
  • Collaborative team player with strong interpersonal skills, capable of building effective working relationships with cross-functional teams and external partners.
  • Highly organised with excellent attention to detail; able to manage multiple tasks of shifting priorities. Self-motivated to meet deadlines and achieve goals successfully.
  • Possess sound commercial awareness and be passionate and curious about understanding the business and driving tangible change.
  • Desirable: Sales experience within consumer durable goods, stationery, or medical
  • Desirable: Possess a full, clean driving license for the UK as may be required to do customer visits within portfolio as well as attend trade shows.
  • Desirable: Excellent problem-solving abilities and able to work effectively under pressure.
  • Desirable: Continuous Improvement mindset with ability to identify gaps in processes and procedures and suggest efficiencies.
  • Competent in using Office 365, in particular a high proficiency in using Excel and PowerPoint. Prior experience with CRM tools or dashboards is highly desirable, such as HubSpot, Salesforce, or PowerBI.

Benefits:

  • 23 days annual leave + 2 Company Shut Down Days + Bank Holidays
  • Competitive Salary & Commission Scheme
  • Company Car or Car Allowance Benefit-in-Kind
  • Fantastic Healthcare Benefits, available from Day One:
    • BUPA Private Medical Insurance
    • Permanent Health Insurance
    • Medicash Health Plan
  • Excellent, non-contributory Pension Scheme, up to 14%
  • Death in service (x4 salary)
  • Employee Discount, up to 50%
  • Anytime access to retail discounts at 200+ retailers (Reward Gateway)
  • Anytime access to personal development & training courses via LinkedIn Learning
  • Head Office team social events and activities including giveaways, reward & recognition incentives, charity fundraising etc.

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