Training Administrator

2 weeks ago


Horley, Surrey, United Kingdom Air Partner Full time
About the Role

We are seeking a highly organized and customer-focused individual to join our Bracknell-based Training Academy team as an Administrator. As the first point of contact for our internal and external clients, you will ensure the smooth running of our training courses and provide excellent customer service.

Key Responsibilities
  • Set up training rooms for Academy courses
  • Welcome and support delegates from arrival to departure
  • Distribute passes and preordered course materials
  • Ensure facilities are presentable at all times
  • Order and deliver lunch at staggered and pre-agreed times
  • Maintain stationery stocks and ensure they meet course requirements
  • Organize left-over course material
  • Liaise with relevant divisions to coordinate room bookings
  • Input training course data into the Customer Relationship Management System (CRM)
  • Prepare and send feedback reports
  • Undertake general administrative or ad-hoc duties as directed by Management
Requirements
  • Proven office-based, customer-focused administrative experience, including working experience of the MS Office suite
  • Excellent customer service experience
  • Excellent attention to detail
  • Excellent written and verbal communication skills
  • An enthusiastic and can-do attitude
  • An ability to multi-task effectively
  • A highly motivated self-starter, with the ability to organize their own professional priorities
About Us

Welcome to Air Partner, a global aviation services group with a team of over 2000 professionals. We are committed to diversity, equity, and inclusion, and are proud to be a Disability Confident employer. We encourage applications from every background and offer a range of benefits, including a competitive salary and excellent opportunities for career development.



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