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IT Support Specialist

2 months ago

Knutsford, Cheshire East, United Kingdom Robert Walters Full time
{"title": "IT Service Desk Analyst", "description": "Role Overview

We are seeking an experienced IT Service Desk Analyst to join our rapidly growing team. This role offers a competitive salary and the opportunity to work within a supportive environment to develop your skill set.

Key Responsibilities
  • Assist with 1st/2nd line helpdesk requests and device builds
  • Provide support to head office and field-based staff
  • Ensure all systems are stable and secure, liaising with third-party suppliers when necessary
Requirements
  • Experience in IT support, including desktop support, laptop/PC builds, and Android/iOS tablet & mobile phone deployments
  • Proficiency in Microsoft Windows 10/11 and helpdesk ticket systems
  • Ability to troubleshoot printers & internet connectivity issues
  • Experience with Microsoft Intune (MDM), Office365 SharePoint Administration & Support, and Entra (Azure AD & Security)
About Us

Robert Walters Operations Limited is an employment business and employment agency, welcoming applications from all candidates.

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