Financial Collections Advisor
3 weeks ago
Feefo Holdings Limited is seeking a skilled Credit Control Professional to join its team on a part-time basis. The successful candidate will work 15 hours per week, with a fixed term of 12 months, and be responsible for collecting payments from customers in a timely manner.
Main Responsibilities- Contact customers via phone to resolve billing and customer credit issues, and encourage timely debt payments.
- Process payments and refunds accurately and efficiently, updating account status records and collection efforts accordingly.
- Liaise with internal teams to provide customer account status information and contribute to reports on collection activity and accounts receivable status.
- Prior experience in a Credit Control role within a Small to Medium-sized Enterprise (SME) environment is essential.
- Confident telephone skills and the ability to make a high volume of phone calls are required.
- Excellent written and verbal communication skills are necessary.
- Proficiency in Microsoft Office, including Excel, Word & Outlook, is essential.
- Good time management and organisational skills are necessary to effectively manage a caseload and priorities.
- Knowledge of accounting and CRM systems would be advantageous.
- The successful candidate will be a team player, with a positive attitude and willingness to learn and receive feedback.
- The salary for this role will be based on industry standards, taking into account the location and requirements of the position.
- We offer a comprehensive benefits package, including health insurance, wellness initiatives, and career development opportunities.
- A dynamic and inclusive work environment that values diversity and promotes teamwork.
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Credit Collection Specialist
3 weeks ago
Cambridgeshire and Peterborough, United Kingdom Feefo Holdings Limited Full timeJob DescriptionWe are seeking a highly skilled Part-time Credit Control Advisor to join our team at Feefo Holdings Limited. This is a fixed-term, 12-month contract for 15 hours per week.The successful candidate will report directly to the Credit Control Manager and be responsible for assisting with timely payment collection from our diverse customer base.Key...
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