Store Manager
3 weeks ago
Job Title: Store Manager - Furniture Retail
Job Summary: We are seeking a highly motivated and experienced Store Manager to lead our team in a new store opening. As a Store Manager, you will be responsible for leading a team of sales associates, ensuring exceptional customer service, and meeting sales goals.
Key Responsibilities:
- Team Leadership: Lead, motivate, and manage a team of sales associates to deliver exceptional customer service and meet sales goals.
- Customer Experience: Ensure every customer has a positive and memorable experience in the showroom, offering expert advice on products and helping them make informed decisions.
- Sales Management: Drive sales by actively engaging with customers, monitoring performance, and implementing strategies to exceed sales targets.
- Visual Merchandising: Maintain the showroom's appearance, ensuring all products are beautifully displayed and the showroom is inviting and reflective of the Sofa.com brand.
- Inventory Management: Oversee stock levels, ensure accurate stock reporting, and manage product replenishment to keep the showroom fully stocked.
- Operational Excellence: Ensure all showroom operations are carried out efficiently, including opening and closing procedures, cash handling, and compliance with health and safety regulations.
- Training and Development: Provide ongoing training and development opportunities for your team, helping them to grow and succeed in their roles.
- Reporting and Analysis: Prepare regular reports on sales performance, customer feedback, and operational issues, and present them to senior management with actionable insights.
Requirements:
- Proven Experience: Proven experience in a leadership position in a similar retail management role, preferably in the furniture or home decor industry.
- Leadership Skills: Strong leadership skills with the ability to inspire and motivate a team.
- Communication Skills: Excellent communication and interpersonal skills, with a passion for customer service.
- Aesthetics: A keen eye for detail and a strong sense of aesthetics, particularly in visual merchandising.
- Organizational Skills: Ability to work under pressure, meet sales targets, and manage multiple tasks simultaneously.
- Passion: A passion for interiors, design, and the Sofa.com brand.
Additional Information:
- Salary: Basic rate salary £25,116 per annum
- Bonus Structure: Competitive bonus structure
- Career Growth: Opportunities for career growth and development within the company
- Work Environment: A creative and supportive work environment
- Staff Discounts: Generous staff discounts on Sofa.com products and rest of group discounts
- Cycle to Work Scheme: Cycle to work scheme
- Long Service Awards: Long service awards
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