Business Systems Analyst

1 week ago

Nottingham, Nottingham, United Kingdom Kerridge Commercial Systems Full time

At Kerridge Commercial Systems, we're looking for a skilled Business Systems Analyst to join our team. As a Business Systems Analyst, you'll play a crucial role in analysing, capturing, and defining product requirements in accordance with business priorities.

The primary responsibility of this role is to take ownership of both the scope and success criteria of new features that have been identified. This may involve collaborating with relevant stakeholders to understand business needs and commercial benefits, as well as working closely with the Product Owner and development teams to ensure that requirements are engineered correctly.

Key Responsibilities:

  • Collaborate with business stakeholders to understand vision, business objectives, and team/departmental priorities
  • Elicit business requirements using various techniques to ascertain market or customer needs
  • Evaluate information received to understand and distinguish must-haves versus nice-to-haves
  • Overlay key requirements with current system processes and workflows to identify functional gaps
  • Document requirements following standard processes and procedures
  • Work with the Product Owner and Development Teams to decompose and refine an appropriate solution
  • Validate and achieve sign-off on scoping with stakeholders before requirements are prioritised within the product backlog
  • Communicate time and effort estimates to the Project Manager/Customer Stakeholder
  • Participate in team ceremonies and act as the subject matter expert and go-to person for these requirements
  • Act as a liaison between the customer/market/business and the development teams
  • Attend sprint reviews to monitor progress of development and ensure the team stays on track
  • Complete a final review of the development against the requirements and give approval for release
  • Facilitate UAT workshops by defining UAT criteria and transferring knowledge to the end user
  • Achieve customer/business sign-off on the delivered features
  • Work with Technical Authors to ensure appropriate product documentation is captured
  • Hand over the development to the Support Team and wider business by providing appropriate documentation and/or training

Experience & Knowledge:

  • Experience in working with different business partners and customer stakeholders
  • Experience and knowledge of ERP products for both SME and Enterprise level customers
  • Knowledge of the rental industry and relevant market verticals
  • Experience in working with Agile delivery and business teams
  • Experience in the decomposition of requirements

Skills & Competencies:

  • The ability to solve problems and take decisive action within a highly complex ecosystem
  • The ability to facilitate and clearly document and communicate product requirements effectively
  • The ability to build and maintain strong and trusted relationships with all levels of business, delivery, and customer stakeholders
  • The ability to present objectively with authority and confidence to senior levels of business, delivery, and customer stakeholders
  • The ability to collaborate with technical teams
  • The ability to adapt to change in any periods of change/disruption
  • The ability to accurately prioritise, organise, and plan their work
  • The ability to progress multiple projects simultaneously
  • The ability to critically analyse own work and that of the wider team

Key KCS Behaviours:

  • A pro-active, positive, open, and collaborative approach to working with others in a team
  • Open to learning new skills and self-development to drive both personal and team growth
  • Comfortable in giving feedback at all levels with integrity as well as receiving it to build trust

Company Info:

Kerridge Commercial Systems is a global specialist software provider delivering fully integrated trading and business management solutions to companies in the rental industry.

We have a unique depth of knowledge and experience in the rental industry, with a wide range of clients who rent, sell, and service construction equipment and audio-visual and event products.

Our pedigree has helped us develop state-of-the-art solutions, including two cloud subscription products, OnRent and Current RMS, which take our customers into a new era of flexible, scalable, and readily available trading - wherever and however they work.

Equal Opportunities:

KCS is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

Health and Safety:

The Health and Safety at Work Act 1974 puts a legal obligation on KCS as an employer to ensure, so far as is reasonably practicable, the health, safety, and welfare of its employees at work.

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