Technical Activation Specialist

4 weeks ago


Coventry, Coventry, United Kingdom Phocas Software Full time

Unlock the Power of Data Integration

As a Technical Activation Specialist at Phocas Software, you will play a crucial role in delivering exceptional data-driven experiences for our customers. Your primary responsibility will be to collaborate with our Adoption team to execute the technical setup for onboarding and activation projects. This involves ensuring smooth transitions from sales to software launch, making the customer journey as swift and delightful as possible.

Key Responsibilities:

  • Collaborate with the Adoption team to execute technical setup for onboarding and activation projects.
  • Ensure smooth transitions from sales to software launch.
  • Identify and analyze customer needs, and customize activation processes to meet those needs while maintaining quality and efficiency.
  • Extract data from customer systems using tools like MS SQL Server, Access, and more, ensuring everything is integrated smoothly into Phocas software.
  • Juggle multiple projects at once, delivering fast and flawless results for a variety of customers across industries.
  • Anticipate project risks, resolve challenges head-on, and escalate any issues when necessary.
  • Maintain detailed, accurate records using our project management tools, ensuring nothing slips through the cracks.
  • Provide technical expertise and valuable insights to improve Phocas' processes and help customers achieve rapid ROI and adoption.

About Phocas Software

We are a business planning and analytics company on a mission to make people feel good about data. Since 2001, we've been turning complex business data into performance-boosting results for thousands of companies. We value a growth mindset, a bias for action, and a supportive culture where everyone helps each other succeed. If you're passionate about delivering exceptional data-driven experiences and making a real impact, we'd love to hear from you.



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