Hospitality Service Representative

3 weeks ago


Chester, Cheshire, United Kingdom Cineworld Cinemas Ltd Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Hospitality Service Representative at Cineworld Cinemas Ltd.

This role requires a strong ability to work effectively in a fast-paced environment, providing exceptional customer service and promoting Membership and sales.

Main Responsibilities:

  • Deliver an excellent standard of customer service, including guiding customers to their seats and responding to verbal complaints/queries.
  • Promote Membership through personal recommendations and upcoming films, highlighting the benefits and rewards of the Membership scheme.
  • Ensure sales accuracy by processing transactions, memberships and discounts correctly and in line with policy.

Salary Information:

£23,000 - £25,000 per annum, depending on experience.



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