Transport Operations Manager

1 month ago


Scarborough, North Yorkshire, United Kingdom Jackson Hogg Ltd Full time
Transport Supervisor Job Description

We are seeking an experienced and motivated Transport Supervisor to join our dynamic team at Jackson Hogg Ltd. The Transport Supervisor will play a critical role in overseeing daily transport operations, ensuring the efficient and timely delivery of goods, and maintaining high standards of service for our clients.

Key Responsibilities:
  • Team Supervision: Lead and manage a team of drivers, transport planners, and support staff, ensuring smooth and efficient daily operations.
  • Transport Planning: Oversee the scheduling and routing of deliveries to maximise efficiency, reduce costs, and meet client deadlines.
  • Compliance & Safety: Ensure all transport activities comply with legal requirements and health and safety regulations, including vehicle inspections, driver hours, and proper documentation.
  • Performance Monitoring: Track and analyse transport performance metrics (e.g., on-time delivery, fuel efficiency), identifying areas for improvement and implementing corrective actions.
  • Customer Service: Act as the primary point of contact for clients regarding transport-related issues, addressing any concerns, delays, or special requests to maintain client satisfaction.
  • Cost Control: Monitor transport budgets, manage fuel and maintenance costs, and seek opportunities to reduce expenses without compromising service levels.
  • Reporting: Prepare regular reports on transport activities, including key performance indicators (KPIs), cost analysis, and any issues encountered during operations.
  • Problem-Solving: Quickly resolve any operational challenges or emergencies, such as delays, vehicle breakdowns, or driver shortages, to minimize disruption to service.
  • Collaboration: Work closely with warehouse and operations teams to coordinate inbound and outbound shipments, ensuring seamless handovers and optimised logistics flow.
Qualifications & Experience:
  • Proven experience: Proven experience in a transport or logistics supervisory role, preferably within a 3PL environment.
  • Strong knowledge: Strong knowledge of transport regulations, fleet management, and logistics planning.
  • Excellent organisational: Excellent organisational and problem-solving skills with the ability to prioritise tasks in a fast-paced environment.
  • Experience using: Experience using transport management systems (TMS) and related software.
  • Strong leadership: Strong leadership and communication skills, with the ability to motivate and manage a diverse team.
  • Familiarity with: Familiarity with health and safety practices in transport and logistics.
  • Full UK Driving License: Full UK Driving License and CPC qualification (preferred).
What We Offer:
  • Competitive salary: Competitive salary and benefits package.
  • Opportunities for growth: Opportunities for career growth and development within a leading 3PL provider.
  • Supportive work environment: A supportive and collaborative work environment.


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