Restaurant Team Lead
3 weeks ago
Our iconic restaurant, with a history of over 100 years, is renowned for its fine-dining excellence. We're seeking a confident Restaurant Manager to join our dynamic and supportive team.
This is an excellent opportunity to develop your skills and expertise in a fast-paced environment. As a Restaurant Manager, you will be responsible for leading a team of employees, driving them towards the objectives of the business, and ensuring that all guest requests and queries are responded to promptly and effectively.
Key Responsibilities:
- To provide a friendly, courteous, and professional service at all times to the highest standards, leading by example.
- To build and maintain an efficient team of employees, driving the team towards the objectives of the business.
- To develop a learning culture and to ensure that all team members feel valued and rewarded.
- To manage all employees in line with the agreed skills and standards, giving regular feedback and appraisals.
- To ensure all guest requests and queries are responded to promptly and effectively.
- To analyse Mystery Diner reports and communicate back to your team, finding ways to improve and learn.
About You:
- You have 3 years + experience in this position.
- You have the experience and skills to oversee and support a team of managers, as well as the entire front of house operation.
- You love to wow guests with exceptional service, and you can cope well under pressure during a busy service.
- You have excellent English language skills.
About Us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.
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