Restaurant Team Lead

3 weeks ago


Guildford, Surrey, United Kingdom Ivy Asia Full time

Our iconic restaurant, with a history of over 100 years, is renowned for its fine-dining excellence. We're seeking a confident Restaurant Manager to join our dynamic and supportive team.

This is an excellent opportunity to develop your skills and expertise in a fast-paced environment. As a Restaurant Manager, you will be responsible for leading a team of employees, driving them towards the objectives of the business, and ensuring that all guest requests and queries are responded to promptly and effectively.

Key Responsibilities:

  • To provide a friendly, courteous, and professional service at all times to the highest standards, leading by example.
  • To build and maintain an efficient team of employees, driving the team towards the objectives of the business.
  • To develop a learning culture and to ensure that all team members feel valued and rewarded.
    • To manage all employees in line with the agreed skills and standards, giving regular feedback and appraisals.
    • To ensure all guest requests and queries are responded to promptly and effectively.
    • To analyse Mystery Diner reports and communicate back to your team, finding ways to improve and learn.

About You:

  • You have 3 years + experience in this position.
  • You have the experience and skills to oversee and support a team of managers, as well as the entire front of house operation.
    • You love to wow guests with exceptional service, and you can cope well under pressure during a busy service.
    • You have excellent English language skills.

About Us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.


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