Change Specialist Lead

6 days ago


Basildon, Essex, United Kingdom SS&C Technologies Full time
About the Role

This position involves overseeing change processes for clients, ensuring commercial impact is understood and invoiced. Key responsibilities include managing small enhancements, providing a contact point for BAU change requests, and notifying relevant CSM team members of amendments required to procedures.

Key Responsibilities
  • Manage client relationships, develop existing client relationships with Management Companies, and obtain a detailed understanding of client business, products, strategy, and requirements.
  • Keep abreast of current client relationship status through regular review of Management Reports, such as MI reports and customer feedback.
  • Provide input to MI reports on CRs, status, and costs, and notify relevant CSM team members of amendments required to procedures/SLA/KPIs for new functionality/technology.

The estimated salary range for this role is between $70,000 - $110,000 annually, depending on experience and qualifications.


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