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IT Infrastructure Manager

2 months ago

Ruddington, Nottinghamshire, United Kingdom MHR Full time
Head of Infrastructure

MHR is a Software, Technical Services, Managed Services and Hosting organisation who own and operate private data centres.

This is an incredible opportunity for professional development, collaborating, learning and leading teams in an environment that is based around real infrastructure rather than cloud provisioned resources.

About the Role

As Head of Infrastructure, you will oversee and maintain three data centres, managing the network, infrastructure, and security systems that support MHR's entire digital landscape.

You will be instrumental in ensuring seamless, secure internal and external connectivity for employees, while protecting the data and services relied upon by 3.5 million public-facing application users and 1, customers who depend on MHR's managed HR, payroll, and financial systems.

Key Responsibilities
  • Leading a small team of IT technical specialists to collaborate with peers and the IT Director to define an infrastructure strategy aligned with the overall IT strategy, ensuring efficient and cost-effective solutions to meet business objectives.
  • Designing, configuring, and managing network infrastructure, including firewalls, switches, load balancers, storage, and computing systems, ensuring availability, resilience, and security in line with service level agreements and business requirements.
  • Contribute to the management of both physical and virtual servers (Windows, Linux, VMware, Hyper-V), ensuring their availability and security according to service level agreements and business needs.
  • Deploying, configuring, and maintaining security and monitoring tools, such as NDR, web proxies, and firewall policy management.
  • Defining and managing changes to the existing IT infrastructure, as well as designing and implementing new infrastructure, ensuring minimal disruption to business operations.
  • Providing support for incident management to swiftly restore business operations, which may involve working outside standard hours when necessary.
  • Managing the datacentre estate alongside the Head of Internal IT and Head of Cloud Services, ensuring continuity of power, cooling, and monitoring.
  • Overseeing the delivery of major IT infrastructure projects.
  • Managing third-party service providers, ensuring they meet contractual service levels.
About You
  • You will have experience leading and managing IT and technical teams to perform to their best potential, including coaching, training and development.
  • You are someone who has in-depth experience of delivering infrastructure services and who is also able to communicate and promote these services to stakeholders for the purposes of business enablement and improvement.
  • You are keen to make a difference and care about what you do.
What We Offer

Alongside the opportunity to work with an incredible team and express your individuality, we offer a range of personalised benefits including:

  • Access to over 60 internal training courses, professional qualifications, and cross-departmental mentoring and coaching programs.
  • 24/7 access to a GP through SmartHealth for you and your family, confidential mental health support, and paid sick leave.
  • Ability to purchase or sell additional holiday days beyond the standard 25 days and bank holidays.
  • Monthly employee recognition program and departmental awards.
  • Referral bonus scheme of up to £2,
  • Employee-led social events such as running clubs, football teams, book clubs, and bake-offs.
  • On-site subsidised restaurants offering a variety of fresh meals daily.
  • Opt-in benefits schemes such as private medical insurance and dental coverage.

We value the well-being, financial stability, and inclusivity of our employees, and strive to provide a supportive working environment.

Estimated Salary: £80,000 - £110,000 per annum