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Travel Experience Specialist

2 weeks ago


Hounslow, Greater London, United Kingdom American Express Full time

We are looking for a Travel Experience Specialist to join our team at American Express. In this role, you will be responsible for providing exceptional customer service to our premium clients, helping them plan and book their travel arrangements.

About the Job

In this position, you will be responsible for creating personalized travel experiences for our Card Members. This will involve taking ownership of their experience from beginning to end, ensuring that every interaction is memorable and exceeds their expectations.

You will be responsible for providing travel consultation and minimal reservation assistance, accommodating the needs of our Card Members by partnering with our food and beverage lounge partners.

Responsibilities
  • Providing travel consultation and minimal reservation assistance
  • Accommodating the needs of Card Members by partnering with food and beverage lounge partners
  • Creating personalized travel experiences for Card Members