Customer Service Representative

2 months ago

Camberley, Surrey, United Kingdom VINCI Facilities Full time

Job Title: Customer Service Representative

Job Summary:

We are seeking a skilled Customer Service Representative to join our facilities helpdesk team in Sandhurst. As a key member of our team, you will be responsible for managing incoming maintenance calls and emails, risk assessing faults, and arranging the most appropriate response from contract partners and other internal teams.

Key Responsibilities:

  • Delivering excellent service within a diverse and exciting environment
  • Answering all incoming calls and monitoring email inbox
  • Raising enquiries, defects, and jobs and assigning to maintenance team
  • Logging jobs into CAFM system – Maximo
  • Liaising with other staff members, including external contractors

Essential Qualifications/Skills:

  • Previous administration experience
  • Excellent telephone manner
  • Excellent attention to detail
  • Risk assessment and decision-making skills
  • Proficient IT skills, including MS Office (Outlook, Excel) and ability to pick up new systems

About VINCI Facilities:

VINCI Facilities is a Facilities Management and Building Solutions provider, delivering cost-effective and sustainable bespoke solutions to customers in the public and private sectors. We are committed to working towards a lower carbon society, focusing on sustainable and innovative methods to exceed our partners' goals and add value for all stakeholders.

What We Offer:

  • Additional training and development
  • 26 days holiday (plus bank holidays)
  • Generous pension contribution
  • Life assurance

Why Join Us:

We put our people first, always working as a team and collaborating from start to finish. We are the trusted expert in the built environment because we listen to our team and create a workplace that maximises their potential.

  • Customer Service Representative

    2 weeks ago

    Camberley, Surrey, United Kingdom VINCI Facilities Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a skilled Customer Service Representative to join our facilities helpdesk team in Sandhurst. As a key member of our team, you will be responsible for managing incoming maintenance calls and emails, risk assessing faults, and arranging the most appropriate response from contract partners and...

  • Customer Service Representative

    4 weeks ago

    Camberley, Surrey, United Kingdom BCT Resourcing Full time

    Service Advisor OpportunityWe are seeking a skilled Service Advisor to join our team at a brand new dealership in Camberley, Surrey. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring a smooth experience for our clients.About the RoleThis is a fantastic opportunity to work with a reputable dealership group,...

  • Customer Service Representative

    4 weeks ago

    Camberley, Surrey, United Kingdom BCT Resourcing Full time

    Service Advisor OpportunityWe are seeking a skilled Service Advisor to join our team at a brand new dealership in Camberley, Surrey. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring a smooth experience for our clients.About the RoleThis is a fantastic opportunity to work with a reputable dealership group,...

  • Customer Service Representative

    4 weeks ago

    Camberley, Surrey, United Kingdom VINCI Facilities Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a skilled Customer Service Representative to join our facilities helpdesk team in Sandhurst. As a key member of our team, you will be responsible for managing incoming maintenance calls and emails, risk assessing faults, and arranging the most appropriate response from contract partners and...

  • Customer Service Representative

    4 weeks ago

    Camberley, Surrey, United Kingdom VINCI Facilities Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a skilled Customer Service Representative to join our facilities helpdesk team in Sandhurst. As a key member of our team, you will be responsible for managing incoming maintenance calls and emails, risk assessing faults, and arranging the most appropriate response from contract partners and...

  • Customer Service Representative

    4 weeks ago

    Camberley, Surrey, United Kingdom Cavendish House Recruitment Full time

    Customer Service SpecialistJoin a world-leading manufacturer of specialist outdoor products in their brand new UK headquarters and enjoy a specialist role supporting 50 B2B customers. This hybrid position offers 40% home-based and 60% office-based work.Key Responsibilities:Provide clear, comprehensive, and documented resolutions to all customer queries,...

  • Customer Service Representative

    4 weeks ago

    Camberley, Surrey, United Kingdom Cavendish House Recruitment Full time

    Customer Service SpecialistJoin a world-leading manufacturer of specialist outdoor products in their brand new UK headquarters and enjoy a specialist role supporting 50 B2B customers. This hybrid position offers 40% home-based and 60% office-based work.Key Responsibilities:Provide clear, comprehensive, and documented resolutions to all customer queries,...

  • Customer Service Representative

    2 weeks ago

    Camberley, Surrey, United Kingdom Sainsbury's Full time

    Be a Part of Our Customer Service TeamAs a Customer Service Representative at Sainsbury's, you will be the friendly face of our store, providing exceptional service to our customers. You will be responsible for handling customer queries, resolving issues, and ensuring that our customers have a positive shopping experience.Key Responsibilities:Provide...

  • Customer Service Representative

    3 weeks ago

    Camberley, Surrey, United Kingdom Achieve together Full time

    At Achieve Together, we're seeking a dedicated and compassionate Customer Service Representative to join our team. As a key member of our support services, you'll work closely with individuals in their homes and local communities, providing tailored support and care.About the role:Support individuals with daily living tasks and promote independenceDevelop...

  • Customer Service Representative

    3 weeks ago

    Camberley, Surrey, United Kingdom VINCI Facilities Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a skilled Customer Service Representative to join our facilities helpdesk team in Sandhurst. As a key member of our team, you will be responsible for managing incoming maintenance calls and emails, risk assessing faults, and arranging the most appropriate response from contract partners and...

  • Customer Service Representative

    3 weeks ago

    Camberley, Surrey, United Kingdom VINCI Facilities Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a skilled Customer Service Representative to join our facilities helpdesk team in Sandhurst. As a key member of our team, you will be responsible for managing incoming maintenance calls and emails, risk assessing faults, and arranging the most appropriate response from contract partners and...

  • Senior Retail Customer Service Lead

    3 weeks ago

    Camberley, Surrey, United Kingdom Royal Voluntary Service Full time

    Royal Voluntary Service is seeking a Senior Retail Customer Service Lead to oversee the effective operation of our retail shop at Frimley Park Hospital. The successful candidate will work on a full-time, permanent basis and receive a competitive salary of £11.95 per hour.About the Senior Retail Customer Service Lead role:Key responsibilities...

  • Customer Service Representative

    2 days ago

    Camberley, Surrey, United Kingdom Grafton Group Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at Grafton Group.Key ResponsibilitiesProvide Excellent Customer ServiceTill ProcessingMaximising Sales OpportunitiesAdditional BenefitsWhy Work with UsFree Health Cash PlanProfit-Based Bonus SchemeDiscounts and OffersGenerous Staff DiscountCompetitive Company Pension...

  • Customer Service Representative

    1 month ago

    Camberley, Surrey, United Kingdom VINCI Facilities Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a skilled Customer Service Representative to join our facilities helpdesk team in Sandhurst. As a key member of our team, you will be responsible for managing incoming maintenance calls and emails, risk assessing faults, and arranging the most appropriate response from contract partners and...

  • Customer Service Representative

    1 month ago

    Camberley, Surrey, United Kingdom VINCI Facilities Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a skilled Customer Service Representative to join our facilities helpdesk team in Sandhurst. As a key member of our team, you will be responsible for managing incoming maintenance calls and emails, risk assessing faults, and arranging the most appropriate response from contract partners and...

  • Senior Retail Customer Service Lead

    2 weeks ago

    Camberley, Surrey, United Kingdom Royal Voluntary Service Full time

    We are seeking a Senior Retail Customer Service Lead to join our team at Royal Voluntary Service. This is a full-time, permanent opportunity offering a competitive salary of £11.95 per hour.About the Role:The Senior Retail Customer Service Lead will be responsible for supervising the effective operation of our retail shop, ensuring excellent customer...

  • Customer Service Representative

    2 weeks ago

    Camberley, Surrey, United Kingdom VINCI Facilities Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our facilities helpdesk team in Sandhurst. As a key member of our team, you will be responsible for managing incoming maintenance calls and emails, risk assessing faults, and arranging the most appropriate response from contract partners and other internal teams.Key...

  • Customer Service Representative

    3 weeks ago

    Camberley, Surrey, United Kingdom Mixxos Full time

    Customer Service AdvisorWe are seeking a skilled and passionate individual to join our customer support team at Mixxos. As a Customer Service Advisor, you will play a vital role in ensuring our customers receive exceptional service via telephone, email, and live chat.Key Responsibilities:Answering Inbound Enquiries: Respond to customer queries in a timely...

  • Customer Service Representative

    3 weeks ago

    Camberley, Surrey, United Kingdom Mixxos Full time

    Customer Service AdvisorWe are seeking a skilled and passionate individual to join our customer support team at Mixxos. As a Customer Service Advisor, you will play a vital role in ensuring our customers receive exceptional service via telephone, email, and live chat.Key Responsibilities:Answering Inbound Enquiries: Respond to customer queries in a timely...

  • Customer Service Representative

    1 month ago

    Camberley, Surrey, United Kingdom Tenpin Ltd Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant. As a key member of our team, you will be responsible for delivering exceptional customer experiences, ensuring our customers have a fantastic time at our centres.As a Customer Service Assistant, you will be the first point of...