Linen Porter

Job Summary

The Linen Porter plays a crucial role in ensuring the smooth and efficient operation of the housekeeping department at Silverstone Circuits. Reporting to the Head of Housekeeping, your primary responsibility is to manage the supply, distribution, and collection of linens, ensuring that all areas have an adequate supply of clean and quality linens, contributing to a clean and comfortable environment for guests.

Key Responsibilities

• Linen Management: Maintain an organized linen storage area, keeping linens clean, organized, and easily accessible. Manage the distribution of linens to the various departments, including guest rooms, dining areas, and any other designated locations.
• Linen Collection: Collect used linens from various departments or areas, including guest rooms, housekeeping carts, and common spaces. Ensure all collected linens are stored for proper laundry processing.
• Laundry Coordination: Coordinate the transportation of soiled linens to the laundry facility and the delivery of clean linens back to the property. Monitor and maintain the condition of linens, reporting any damaged or worn items for replacement.
• Inventory Control: Keep track of linen inventory levels and assist in maintaining adequate stock levels. Report low inventory levels and assist in the ordering and receiving of new linens.
• Equipment Care: Maintain and clean linen carts, bins, and other equipment used in the linen management process. Report any equipment issues or malfunctions for prompt repair or replacement.
• Safety and Compliance: Follow proper safety and sanitation procedures to ensure a safe working environment. Adhere to all company policies and regulations, including those related to linen handling and safety.
• Sustainability: Promote and implement sustainability initiatives as directed by Silverstone Circuits.

Performance Responsibilities

Our vision drives us, and we strive to achieve industry-leading results. Our vision is to become a world leader in redefining lifestyle living, setting new standards in motorsport-inspired hospitality and immersive leisure.

Key Relationships

• Guests
• Management and Staff

Knowledge, Skills, and Qualifications

• Experience in a 4-star or 5-star hotel or any other lifestyle/ distinctive brand is desirable but not required.
• A strong, yet positive guest service style.
• Organized and ability to work within the team or on their own.
• Strong interpersonal skills.
• A good command of the English language is desirable. Additional languages are advantageous.
• Maintains impeccable personal grooming standards while radiating an aura of elegance and refinement.
• A full clean UK driving licence is desirable.