Consumer Protection Officer

3 weeks ago


Leicester, Leicester, United Kingdom Kenyon Block Consultants Ltd Full time
Job Title: Consumer Protection Officer

We are seeking a dedicated Consumer Protection Officer to join our team at Kenyon Block Consultants Ltd. As a Consumer Protection Officer, you will be responsible for ensuring that our clients' products and services meet the highest standards of quality and safety.

The estimated salary for this position is $55,000 - $75,000 per year, depending on experience and qualifications. Our ideal candidate will have excellent communication skills, analytical skills, observation skills, and resilience.

About the Role:
  • Carry out site visits to trading premises to conduct routine checks or investigate consumer complaints.
  • Collect and analyze data from samples, checking product labeling, weights, measures, and pricing.
  • Investigate suspected offenses, often working undercover with law enforcement agencies.
  • Present evidence in court in criminal proceedings.
  • Offer business advice to traders on complying with regulations.
  • Educate consumers and businesses about their rights and responsibilities.
  • Keep current with updates in laws, cases, and best practices.
Qualifications:

To succeed in this role, you will need:

  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Resilience and ability to handle challenging situations.
  • Familiarity with relevant laws and regulations.


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