Apprentice Client Services Associate

2 weeks ago


Leicester, Leicester, United Kingdom Valor Hospitality Full time

We are seeking a dedicated and enthusiastic individual to join our team at Valor Hospitality.

As a Food & Beverage Assistant, you'll be at the heart of our guest experience, delivering exceptional service and ensuring our guests have a memorable dining experience.

Key Responsibilities:

  • Assist in the preparation and serving of food and beverages to guests in an efficient and pleasant manner.
  • Maintain cleanliness and organization of the dining areas, ensuring compliance with health and safety standards.
  • Provide excellent customer service by addressing guest inquiries and resolving complaints promptly and professionally.
  • Support the F&B team in all operational duties, including setting up and clearing tables, restocking supplies, and assisting with inventory management.
  • Assist in the coordination and execution of events and special functions.
  • Ensure all areas are well-stocked and presented impeccably at all times.

Requirements and Skills:

  • Previous experience in a similar role within the hospitality industry is desirable but not mandatory.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple tasks efficiently.
  • Strong attention to detail and a commitment to delivering high standards.
  • Flexible to work various shifts, including evenings, weekends, and holidays.

Benefits:

  • Exclusive discounts for you, your friends, and family.
  • Discounted stays for friends and family at Valor Hospitality hotels.
  • Free meals while on duty, keeping you well-fueled.
  • Access to high-street discounts on a range of shops, experiences, and more.
  • Generous refer-a-friend bonuses, starting at £250.

Benefits for Your Health and Wellbeing:

  • A calendar of wellness activities, from healthy lunches to wellbeing walks and pay day treats.
  • Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family.
  • Healthcare Cash Plan options, from just £5 per month.

Supporting Your Hospitality Career Growth:

  • Fully funded apprenticeship programmes.
  • Internal development programmes, designed to support you as you grow within your role.
  • Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.

Valor Hospitality is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.


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