Retail Sales and Customer Experience Specialist

2 weeks ago


Ipswich, Suffolk, United Kingdom EG Group Full time
Role Summary:
A Customer Service Assistant is required to provide excellent customer service in a fast-paced retail environment. This involves engaging with customers, working on the till, and contributing to the store's goals through up-selling skills.

Key Responsibilities:
  • Deliver outstanding customer service, ensuring a positive experience for all customers
  • Operate the cash register, handle money, and provide accurate change
  • Maintain high standards of cleanliness and ensure the store is well merchandised
  • Adhere to Challenge 25 policies, checking ID where necessary
  • Take delivery of fuel and store stock items, checking stock levels regularly

Benefits:
  • A pay increase upon completion of the 6-month probation period
  • Contracted hours, providing stability and security
  • Life assurance, offering peace of mind for you and your loved ones
  • Employee assistance programs, supporting your overall well-being

About EG Group:
As one of the world's leading independent convenience retailers, EG Group strives to provide the best possible service to its valued customers. We owe our success to the dedication and hard work of our petrol station teams.

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