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Medical Secretary

2 months ago

Bristol, Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) Full time

About the Role

We are seeking a highly organized and efficient Medical Secretary to provide administrative support to our team at University Hospitals Bristol and Weston NHS Foundation Trust (UHBW). The successful candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a busy team environment.

Key Responsibilities

  • Provide administrative support to the clinical team, including preparing patient records, managing correspondence, and coordinating appointments.
  • Act as a point of contact for patients, relatives, and carers, providing a high level of customer service and ensuring that their needs are met.
  • Work effectively with other teams to ensure seamless communication and coordination of patient care.
  • Maintain accurate and up-to-date records, both manually and electronically.
  • Develop and maintain effective relationships with patients, relatives, and carers, ensuring that their needs are met and that they receive high-quality care.

Requirements

  • GCSE grade C or above (or equivalent) in English Language and Maths.
  • Qualified in word processing or audio typing (or equivalent).
  • Business and Administration Level 3 NVQ or equivalent experience.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a busy team environment.
  • Ability to maintain accurate and up-to-date records.
  • Ability to develop and maintain effective relationships with patients, relatives, and carers.

About Us

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites. We are committed to providing high-quality care to our patients and are proud to be a digital exemplar, committed to improving patient care through innovation and research.