Strategic Care Leader
7 days ago
We are seeking an exceptional Strategic Care Leader to join our team as a Senior Operations Manager at British Pregnancy Advisory Service (BPAS). As a key member of our senior leadership team, you will be responsible for the strategic development and operational performance of our In-Clinic Services, Telemedicine Consultation Services, and Client Support Services.
Main Responsibilities- Operational Performance: Ensure that services across In-Clinic Operations, Telemedicine, and Client Support are delivered to high-quality standards, on time, and within budget.
- Service Improvement: Deliver exceptional client-centered services, improving client experiences, operational efficiency, and service quality.
- Financial Oversight: Lead on budget plans and financial oversight for all service areas, ensuring expenditure aligns with performance and quality objectives.
- Regulatory Compliance: Foster a culture of continuous improvement and client-centered care, ensuring services are consistently CQC compliant and ready.
- Staff Development: Oversee capacity management, workforce planning, and resource allocation to ensure timely, safe, and effective care.
British Pregnancy Advisory Service (BPAS) is the UK's largest independent women's reproductive healthcare charity. We work mainly on behalf of the NHS across the country providing abortion, contraception, STI testing & treatment. We specialise in evidence-based, not-for-profit care reproductive healthcare.
Salary: £70,000 - £75,000 per annum
Location: Hybrid - working from home with days in Head Office Leamington Spa and BPAS Units when required.
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