Hospitality Leader for Competitive Socializing Experience

1 week ago


London, Greater London, United Kingdom Clays Venues Full time

Welcome to Clays Venues, where we bring the thrill of clay target shooting and a unique twist on Olympic sports to the heart of the city. Our team is passionate about crafting unforgettable experiences for our guests and fostering a workplace that values integrity, fun, and teamwork.

Job Overview

We are seeking a highly motivated Server to join our Floor Team in delivering exceptional standards of service in a fast-paced environment. As a key member of our team, you will work closely with the kitchen and bar staff to provide an amazing experience for our guests.

Key Responsibilities
  • Serve food and beverage with a high level of customer service and attention to detail
  • Execute our service wheel to ensure seamless guest interactions
  • Check with guests to ensure they're enjoying their meal and make recommendations based on your knowledge and training
  • Promote our F&B Kiosk and educate guests on its features
  • Collaborate effectively with bar, host, and kitchen staff to maintain a calm and professional atmosphere
  • Strive for excellent customer satisfaction and resolve any issues promptly
  • Participate in private and corporate events, providing exceptional service and ensuring smooth execution
Requirements
  • Demonstrate excellent communication skills and ability to work under pressure
  • Prior experience in a high-volume bar or restaurant setting (not essential)
  • 1 year of experience in the hospitality industry
  • A keen eye for detail, with strong written and verbal communication skills
  • Ability to build lasting relationships with colleagues and clients
  • Honesty and strong moral principles
What We Offer

We value our colleagues greatly and offer a competitive base salary of £12.00 per hour, as well as weekly Tronc service charge distribution. Our benefits package includes:

  • Holiday: 32 working days' holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service
  • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family
  • Paid Breaks: We value your time and ensure you're compensated for your breaks
  • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP
  • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business
  • Celebration Day: An additional paid day off each year to celebrate something meaningful to you
  • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service
  • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme
  • Volunteer Day: A paid day off annually to give back to your local community
  • Birthday Gift: Choose a special gift to celebrate your birthday
  • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you
  • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme
  • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards


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