Customer Service Representative

2 weeks ago


Saint Neots, Cambridgeshire, United Kingdom Athena Resourcing Solutions Full time
German Speaking Customer Care Administrator

We are seeking a highly skilled and experienced German speaking customer care administrator to join our team at Athena Resourcing Solutions.

Key Responsibilities:

  • Provide exceptional customer service to clients in German via phone, email, and chat.
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Work collaboratively with internal teams to ensure seamless customer experience.
  • Meet or exceed customer satisfaction targets and key performance indicators.

Requirements:

  • Native-level fluency in German and excellent written and verbal communication skills.
  • Proven experience in customer service or a related field.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong problem-solving and analytical skills.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

Hybrid Working Arrangement:

We offer a hybrid working arrangement, with one day per month spent in our office in Cambridgeshire. This allows you to balance your work and personal life while still being part of a collaborative team.



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