Customer Service Representative
2 weeks ago
We are seeking a highly skilled and experienced German speaking customer care administrator to join our team at Athena Resourcing Solutions.
Key Responsibilities:
- Provide exceptional customer service to clients in German via phone, email, and chat.
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Work collaboratively with internal teams to ensure seamless customer experience.
- Meet or exceed customer satisfaction targets and key performance indicators.
Requirements:
- Native-level fluency in German and excellent written and verbal communication skills.
- Proven experience in customer service or a related field.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Strong problem-solving and analytical skills.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
Hybrid Working Arrangement:
We offer a hybrid working arrangement, with one day per month spent in our office in Cambridgeshire. This allows you to balance your work and personal life while still being part of a collaborative team.
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