Shop Retail Director

3 weeks ago


Chester, Cheshire, United Kingdom Fatface Full time
About the Role
We are seeking a highly experienced Retail Store Manager to join our team. As a key member of our retail leadership team, you will be responsible for leading by example, driving sales growth, and ensuring exceptional customer experiences. With a strong focus on commercial acumen and leadership skills, this role demands a seasoned professional with excellent organisational and communication skills. The ideal candidate will possess a deep understanding of our brand and customer base, with a proven track record of success in a fast-paced retail environment.

The Key Responsibilities

You will be expected to:
* Lead by example, promoting the FatFace brand and culture to our customers
* Drive sales growth and manage teams to achieve exceptional customer experiences
* Make commercial decisions and spot business opportunities that drive results
* Maintain a fun and exciting atmosphere in-store, while coaching, developing, and supporting team members to reach their full potential
* Align yourself with our company's social and environmental mission, championing any actions that you can directly impact at all times

Benefits and Salary Information

  • Estimated salary: £40,000 - £50,000 per annum (based on location and experience)
  • 25 days holiday plus bank holidays
  • Perkbox – our online platform offering amazing discounts, home workouts, wellbeing content, and popular brand discounts
  • THRIVE – our learning management system providing access to thousands of pieces of learning from day one
  • Dental Insurance (employee funded)
  • Pension scheme*
  • EAP support available around the clock
  • Critical illness/Death in service for Salaried staff
  • Sick pay allowances
  • O2 phone discount
  • Eye Tests/contributions to glasses (qualifying roles only)
  • Sabbatical leave in line with service
  • Enhanced Family Friendly policies, including Maternity Leave
  • Refer a friend scheme


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