Leadership and Service Manager

3 weeks ago


Milton Keynes, Milton Keynes, United Kingdom Mixxos Careers Full time
Overview

Mixxos Careers is seeking a highly skilled Membership Team Leader to join our dynamic team. In this role, you will be responsible for supporting day-to-day operations, ensuring excellent customer service, and driving team performance.

The ideal candidate will possess strong leadership skills, be able to manage high-volume enquiries, and effectively resolve escalated complaints.

Responsibilities:

  • Lead by example and set the standard for customer service excellence
  • Develop and implement effective solutions to address customer concerns

Requirements:

  • Minimum 3 years of leadership experience in a customer-facing role
  • Strong commercial acumen and ability to drive results through team performance

Benefits:

  • A competitive salary of £30,000 per annum, based on experience
  • Generous annual leave entitlement and flexible benefits package

Why Choose Us:

  • Join a dynamic team dedicated to delivering exceptional customer experiences
  • Enjoy a hybrid working arrangement that supports work-life balance


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